ClickDesk vs. Microsoft Dynamics 365 Customer Service
ClickDesk vs. Microsoft Dynamics 365 Customer Service
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ClickDesk | N/A | ClickDesk is an engagement platform offering live chat, video and social capabilities. ClickDesk also includes help desk functionality (ticket management, email support, alerts, etc.). | $16.99 per month | |
Microsoft Dynamics 365 Customer Service | N/A | Microsoft Dynamics 365 Customer Service is designed to create positive experiences through any channel and on any device to exceed customer expectations. | $50 per month per user |
ClickDesk | Microsoft Dynamics 365 Customer Service | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ClickDesk | Microsoft Dynamics 365 Customer Service | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
ClickDesk | Microsoft Dynamics 365 Customer Service | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
ClickDesk | Microsoft Dynamics 365 Customer Service | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClickDesk | Microsoft Dynamics 365 Customer Service | |
---|---|---|
Likelihood to Recommend | 3.0 (6 ratings) | 10.0 (1 ratings) |
ClickDesk | Microsoft Dynamics 365 Customer Service | |
---|---|---|
Likelihood to Recommend | ClickDesk | Microsoft |
Pros | ClickDesk | Microsoft |
Cons | ClickDesk | Microsoft |
Alternatives Considered | ClickDesk | Microsoft |
Return on Investment | ClickDesk | Microsoft |
ScreenShots |