What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- Sendblaster ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

3.7
ClickDimensions
37%

8.6
Sendblaster
86%
Sendblaster ranks higher in 8/9 features
Sendblaster ranks higher in 8/9 features
WYSIWYG email editor

5.1
51%
8 Ratings

6.5
65%
2 Ratings
Dynamic content

3.6
36%
10 Ratings

7.5
75%
2 Ratings
Ability to test dynamic content

1.6
16%
10 Ratings

8.0
80%
2 Ratings
Landing pages

1.6
16%
10 Ratings

10.0
100%
1 Rating
A/B testing

3.6
36%
10 Ratings

10.0
100%
1 Rating
Mobile optimization

2.1
21%
10 Ratings

7.5
75%
2 Ratings
Email deliverability reporting

4.0
40%
18 Ratings

9.5
95%
4 Ratings
List management

5.6
56%
9 Ratings

10.0
100%
2 Ratings
Triggered drip sequences

6.1
61%
9 Ratings

N/A
0 Ratings
Lead Management

4.7
ClickDimensions
47%

Sendblaster
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features
Lead nurturing

6.8
68%
9 Ratings

N/A
0 Ratings
Lead scoring and grading

5.0
50%
9 Ratings

N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings

N/A
0 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings

N/A
0 Ratings
Campaign Management

2.5
ClickDimensions
25%

Sendblaster
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings

N/A
0 Ratings
Event/webinar marketing

1.0
10%
6 Ratings

N/A
0 Ratings
Social Media Marketing

5.5
ClickDimensions
55%

Sendblaster
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings

N/A
0 Ratings
Social profile integration

3.1
31%
3 Ratings

N/A
0 Ratings
Reporting & Analytics

2.6
ClickDimensions
26%

8.0
Sendblaster
80%
ClickDimensions ranks higher in 2/3 features
ClickDimensions ranks higher in 2/3 features
Dashboards

2.0
20%
9 Ratings

N/A
0 Ratings
Standard reports

2.0
20%
9 Ratings

8.0
80%
1 Rating
Custom reports

3.8
38%
7 Ratings

N/A
0 Ratings
Platform & Infrastructure

4.4
ClickDimensions
44%

Sendblaster
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features
API

1.0
10%
5 Ratings

N/A
0 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings

N/A
0 Ratings
Customizability

2.5
25%
7 Ratings

N/A
0 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings

N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings

N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings

N/A
0 Ratings
Attribute Ratings
- Sendblaster is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

2.0
ClickDimensions
20%
10 Ratings

9.5
Sendblaster
95%
2 Ratings
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating

Sendblaster
N/A
0 Ratings
Usability

5.0
ClickDimensions
50%
3 Ratings

Sendblaster
N/A
0 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings

Sendblaster
N/A
0 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Sendblaster
Sendblaster is a great tool for any environment. It's particularly good in organizations that do not have a full featured CRM that manages bulk email marketing and communication. Even if an organization has a great CRM, Sendblaster is still great for those marketing or communication campaigns that go out to recipients who are not already in the CRM, custom groups, bulk sending that you want to keep separate from your other CRM(s), etc.
Web Developer
University of Wisconsin-MadisonHigher Education, 501-1000 employees
Pros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Sendblaster
- Rendering HTML source code
- Managing mailing lists
- You can control the speed of email broadcasts
- Ease of importing lists
Front-end Web Developer and CMS Editor
Texas InstrumentsSemiconductors, 10,001+ employees
Cons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesSendblaster
- The user interface could be more polished. It's very easy to use, but the appearance of the user interface looks a little old fashioned for a desktop software. Of course recipients don't see that interface, so that is not very consequential.
Web Developer
University of Wisconsin-MadisonHigher Education, 501-1000 employees
Pricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sendblaster
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesSendblaster
No score
No answers yet
No answers on this topic
Usability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Sendblaster
No score
No answers yet
No answers on this topic
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Sendblaster
No score
No answers yet
No answers on this topic
Alternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Sendblaster
Doesn't apply.
Front-end Web Developer and CMS Editor
Texas InstrumentsSemiconductors, 10,001+ employees
Return on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Sendblaster
- Customer service was greatly improved because of Sendblaster. We were able to design our communication exactly the way we wanted to improve communication effectiveness.
- Sendblaster helped our brand because email recipients have been very impressed by the polished visual appearance of our outgoing messages, consistent branding and use of logo, wordmark, and other identifiers, etc.
- We saved a lot of money with Sendblaster. Our organization can send unlimited messages, and the Sendblaster software we paid for places no limit on messages sent. So, since there are no ongoing subscription fees or volume fees after paying for the the software, we saved a lot. Other "software as a service" options would have cost a minimum of $50 per month, and potentially a lot more than that for high-volume email communication.
Web Developer
University of Wisconsin-MadisonHigher Education, 501-1000 employees