What users are saying about
4 Ratings
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Score 7.5 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Cloud 9 Software

Cloud 9 Software is web based and runs fast for our office without any complications. I would say I do more clicking with the mouse having to move from different screens and closing screens that has been a negative for me.
Stephanie Grates | TrustRadius Reviewer

CS PracticeWorks Software

PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.
Lorie Dunn | TrustRadius Reviewer

Pros

Cloud 9 Software

  • Customer Service rarely has any hold time, which is seriously important.
  • Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021.
  • All printers and scanners can be easily accessed from any computer.
  • Without networking/servers any computer can be easily replaced without paying an IT to set it up.
  • Tablet-Friendly.
Anonymous | TrustRadius Reviewer

CS PracticeWorks Software

  • Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
  • Imaging - we also implement Kodak Imaging through PW and it is great.
  • Overall layout is easy to use.
Lorie Dunn | TrustRadius Reviewer

Cons

Cloud 9 Software

  • Editing photos
  • Less clicking to load things
  • Timeline feature to chart entry screen
Cheslie Clark | TrustRadius Reviewer

CS PracticeWorks Software

  • The patient handouts such as treatment plans and billing are very outdated looking.
  • Buggy at times
  • Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.
Lorie Dunn | TrustRadius Reviewer

Alternatives Considered

Cloud 9 Software

OrthoTrac for us became very slow and it became complicated with our fact paced office. We selected Cloud 9 [Software] due to it being web based and it runs very smoothly for our practice.
Stephanie Grates | TrustRadius Reviewer

CS PracticeWorks Software

We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.
Lorie Dunn | TrustRadius Reviewer

Return on Investment

Cloud 9 Software

  • Our office has overall been able to move at a faster pace.
Kayla Gilmer | TrustRadius Reviewer

CS PracticeWorks Software

  • PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
  • PracticeWorks tracks treatment needed.
  • PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.
Lorie Dunn | TrustRadius Reviewer

Pricing Details

Cloud 9 Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CS PracticeWorks Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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