What users are saying about
84 Ratings
Top Rated
1737 Ratings
84 Ratings
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Score 9.3 out of 100
Top Rated
1737 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

CloudApp

Personally, CloudApp ticks all the boxes when it comes to a screen recording and productivity tool. These are the most popular ways I use it (at work and home):
  • Take screenshots of "marketing done well" and industry news and share with the team on Slack.
  • Take screenshots of essential information and store it in notes.
  • Review short copy by taking a screenshot and using annotations to highlight where changes could be made.
  • Review a website page by following the same steps above to highlight the desired structure to the product designer.
  • Record a GIF of our new product feature to share in a newsletter or blog.
  • Record a GIF to record a user journey and share with the support team.
  • Record a short video to explain how to access/find stuff.
... and the list goes on!
Veronika Baranovska | TrustRadius Reviewer

Dropbox

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time--we need to take turns editing and re-saving.
Claire Rivero | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

CloudApp
Dropbox
8.8
Versioning
CloudApp
Dropbox
8.7
Video files
CloudApp
Dropbox
8.6
Audio files
CloudApp
Dropbox
8.8
Document collaboration
CloudApp
Dropbox
8.6
Access control
CloudApp
Dropbox
8.9
File search
CloudApp
Dropbox
8.7
Device sync
CloudApp
Dropbox
9.2

Cloud Storage Security & Administration

CloudApp
Dropbox
8.9
User and role management
CloudApp
Dropbox
8.7
File organization
CloudApp
Dropbox
9.0
Device management
CloudApp
Dropbox
9.1

Cloud Storage Platform

CloudApp
Dropbox
8.9
Performance
CloudApp
Dropbox
9.0
Reliability
CloudApp
Dropbox
8.9
Storage Reports
CloudApp
Dropbox
8.7

Pros

CloudApp

  • CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
  • We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
  • I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.
Anonymous | TrustRadius Reviewer

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

Cons

CloudApp

  • While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
  • The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.
J.P. VanderLinden | TrustRadius Reviewer

Dropbox

  • There are a couple of rare instances where there's a feature which myself and other Dropbox users want but Dropbox has deemed either not needed or not viable. In those cases, it appears there's little we can do to change Dropbox's mind about enabling/adding the feature.
  • Through their website, I don't believe there's an easy way to see which folders are taking up the most space on your account. There have been a couple instances in the past when I needed to know where the majority of my data was being used and it was frustrating to not have that information available.
Brandon Zell | TrustRadius Reviewer

Likelihood to Renew

CloudApp

CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye | TrustRadius Reviewer

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Usability

CloudApp

CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye | TrustRadius Reviewer

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

Performance

CloudApp

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Support Rating

CloudApp

CloudApp 9.1
Based on 2 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye | TrustRadius Reviewer

Dropbox

Dropbox 7.5
Based on 33 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

Implementation Rating

CloudApp

CloudApp 8.2
Based on 1 answer
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye | TrustRadius Reviewer

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Alternatives Considered

CloudApp

I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox is the most user-friendly when compared to similar software applications. It also seems to have the most functionality built into one program with the exception of maybe ShareFile, however, ShareFile comes at a much higher cost. I am skeptical of the security provided by the likes of Wetransfer. OpenDXM is probably the worst out of the bunch. It typically only works on Internet Explorer and requires a specific version of Java.
Jacob Jeffries | TrustRadius Reviewer

Return on Investment

CloudApp

  • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
  • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
  • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
  • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Andrew Clark | TrustRadius Reviewer

Dropbox

  • Before Dropbox, we were constantly emailing files back and forth to each other, and didn't have the ability to collaborate on a document without multiple versions floating around. Dropbox makes it easy to send a document, gather corrections, and finalize, which saves us time.
  • Dropbox is simple enough to use, but still with sufficient access control, that I can share specific folders with volunteers, board members, or other partners quickly and easily.
Emily Westergaard | TrustRadius Reviewer

Screenshots

Pricing Details

CloudApp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CloudApp Editions & Modules

Edition
Pro$101
Team$202
  1. 1 Seat
  2. 2 Seats
Additional Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison