What users are saying about
101 Ratings
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Top Rated
1936 Ratings
101 Ratings
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Score 7.8 out of 100

Dropbox

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Top Rated
1936 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    File Sharing & Management

    CloudApp

    Feature Set Not Supported
    N/A
    7.5

    Dropbox

    75%
    Dropbox ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    7.3
    73%
    95 Ratings

    Video files

    N/A
    0 Ratings
    7.4
    74%
    104 Ratings

    Audio files

    N/A
    0 Ratings
    7.6
    76%
    100 Ratings

    Document collaboration

    N/A
    0 Ratings
    7.7
    77%
    103 Ratings

    Access control

    N/A
    0 Ratings
    7.6
    76%
    110 Ratings

    File search

    N/A
    0 Ratings
    7.4
    74%
    111 Ratings

    Device sync

    N/A
    0 Ratings
    7.4
    74%
    107 Ratings

    Cloud Storage Security & Administration

    CloudApp

    Feature Set Not Supported
    N/A
    7.6

    Dropbox

    76%
    Dropbox ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    7.3
    73%
    100 Ratings

    File organization

    N/A
    0 Ratings
    8.1
    81%
    107 Ratings

    Device management

    N/A
    0 Ratings
    7.5
    75%
    94 Ratings

    Cloud Storage Platform

    CloudApp

    Feature Set Not Supported
    N/A
    7.7

    Dropbox

    77%
    Dropbox ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    8.0
    80%
    112 Ratings

    Reliability

    N/A
    0 Ratings
    8.1
    81%
    112 Ratings

    Storage Reports

    N/A
    0 Ratings
    7.0
    70%
    86 Ratings

    Attribute Ratings

    • CloudApp is rated higher in 1 area: Support Rating
    • Dropbox is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating

    Likelihood to Recommend

    6.8

    CloudApp

    68%
    29 Ratings
    7.8

    Dropbox

    78%
    131 Ratings

    Likelihood to Renew

    9.1

    CloudApp

    91%
    1 Rating
    10.0

    Dropbox

    100%
    19 Ratings

    Usability

    8.2

    CloudApp

    82%
    2 Ratings
    8.5

    Dropbox

    85%
    23 Ratings

    Availability

    CloudApp

    N/A
    0 Ratings
    9.0

    Dropbox

    90%
    2 Ratings

    Performance

    CloudApp

    N/A
    0 Ratings
    8.8

    Dropbox

    88%
    10 Ratings

    Support Rating

    9.1

    CloudApp

    91%
    4 Ratings
    7.3

    Dropbox

    73%
    60 Ratings

    Online Training

    CloudApp

    N/A
    0 Ratings
    9.0

    Dropbox

    90%
    1 Rating

    Implementation Rating

    8.2

    CloudApp

    82%
    2 Ratings
    10.0

    Dropbox

    100%
    4 Ratings

    Product Scalability

    CloudApp

    N/A
    0 Ratings
    8.0

    Dropbox

    80%
    1 Rating

    Likelihood to Recommend

    CloudApp

    I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
    Anonymous | TrustRadius Reviewer

    Dropbox

    Dropbox is used in a variety of ways at our workplace. Sharing documents with our team on the go is made possible by Dropbox. Once a file is uploaded to Dropbox, team members can view and discuss it immediately. Some of the new features make it easier for us to keep things organized and maintain continuity during our meetings. We will store large files on it and send them to clients or suppliers via a link. A sales campaign's data is also stored in Dropbox. For example, it enables our marketing team to work on various sales campaigns from any location.
    Mostafa Swid | TrustRadius Reviewer

    Pros

    CloudApp

    • Capturing specific contents in video format instead of getting recorded the whole screen
    • Customizing the contents of any video or screenshots and annoting in terms of user's need
    • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
    • Getting more customized settings while uploading or editing screenshots to look the content more readable
    Anonymous | TrustRadius Reviewer

    Dropbox

    • We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
    • Smart sync, so you don't have to worry about device space and search large file batches quickly.
    • Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
    • Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
    Muhammad Hossain | TrustRadius Reviewer

    Cons

    CloudApp

    • Can get buggy or slow to load when you have a large library of media saved
    • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
    Veronika Vebere | TrustRadius Reviewer

    Dropbox

    • At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
    • Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
    • Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
    Daniel Epstein | TrustRadius Reviewer

    Pricing Details

    CloudApp

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $10 1 Seat

    CloudApp Editions & Modules

    Edition
    Pro$10.001
    Team$20.002
    1. 1 Seat
    2. 2 Seats
    Additional Pricing Details

    Dropbox

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Dropbox Editions & Modules

    Edition
    BasicFree
    Plus$11.992
    Family$19.992
    1. none
    2. per month
    Additional Pricing Details

    Likelihood to Renew

    CloudApp

    CloudApp 9.1
    Based on 1 answer
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Phillip Guye | TrustRadius Reviewer

    Dropbox

    Dropbox 10.0
    Based on 19 answers
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Michelle Hidalgo | TrustRadius Reviewer

    Usability

    CloudApp

    CloudApp 8.2
    Based on 2 answers
    I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
    Phillip Guye | TrustRadius Reviewer

    Dropbox

    Dropbox 8.5
    Based on 23 answers
    Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
    Anonymous | TrustRadius Reviewer

    Performance

    CloudApp

    No score
    No answers yet
    No answers on this topic

    Dropbox

    Dropbox 8.8
    Based on 10 answers
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Adriano Rosa | TrustRadius Reviewer

    Support Rating

    CloudApp

    CloudApp 9.1
    Based on 4 answers
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Phillip Guye | TrustRadius Reviewer

    Dropbox

    Dropbox 7.3
    Based on 60 answers
    It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
    Arianna Wilson | TrustRadius Reviewer

    Implementation Rating

    CloudApp

    CloudApp 8.2
    Based on 2 answers
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Phillip Guye | TrustRadius Reviewer

    Dropbox

    Dropbox 10.0
    Based on 4 answers
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Annesa L Lacey | TrustRadius Reviewer

    Alternatives Considered

    CloudApp

    I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
    Anonymous | TrustRadius Reviewer

    Dropbox

    Of all the options we tried, Dropbox was at the top in terms of performance, reliability, and features.Nextcloud is a self-hosted solution, and is the system preferred by our IT department — mainly because it is free or has no annual subscription cost. However, it's UI is clunky compared to Dropbox's. It didn't sync files as well, couldn't preview some file types, and had other technical problems. Even though it was locally hosted, it was slower than Dropbox.Google Drive is another service we used in tandem with the others. It is great for collaborative documents and spreadsheets, and does OK with some other types of projects. But for file sharing it didn't work as well, and our plan didn't allow for enough storage space compared to the other options. For my personal home use, I use pCloud. It works great, and has an optional lifetime purchase plan: You have perpetual use for a one-time payment. I like that you can sync specific subfolders to a computer, but it is more tedious or technical to set up compared to Dropbox.
    Michael Prewitt | TrustRadius Reviewer

    Scalability

    CloudApp

    No score
    No answers yet
    No answers on this topic

    Dropbox

    Dropbox 8.0
    Based on 1 answer
    I can add and add a tin files large files and Dropbox is still working great!
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CloudApp

    • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
    • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
    • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
    • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
    Andrew Clark | TrustRadius Reviewer

    Dropbox

    • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
    • It allows us to easily share files with clients without needing to pay for other services that are email based.
    • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
    Anonymous | TrustRadius Reviewer

    Screenshots

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