CloudApper Facilities vs. eMaint CMMS

Being a facilities management app, it is best utilized in a facility that needs to maintain a lot of assets. This can be regular offices, factories and warehouses. Field-based teams will not benefit from this app, nor will remote employees. Overall, the app is quite good at doing what it says, and providing notifications.

eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.

Incentivized

• Overall experience of using this software is highly satisfactory
• Helpful in tracking and viewing the location on assets
• Easy work order management
• The report module is very powerful; you can generate very insightful reports with it

• We like that eMaint is highly configurable. You can customize fields to meet your needs
• You can store and track documents and photos assigned to your assets
• You can run custom reports.
• Great customer service

Incentivized

• UI
• UX
• Tutorials

• Functionality not delivered as promised - on usage of tab.
• QR code functionality.
• Friction between implementation team and marketing team that sold this to us.

Incentivized

Customer support was always readily available, even when natural disasters were taking place.

Incentivized

They are almost similar, but the ability to customize the app in CloudApper is something really useful. You can customize the app to meet your individual business needs and the price is also very affordable. Imagine having access to all the apps you need for $10 a month.

eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format

Incentivized

• ROI increase
• Asset management transparency
• Audits

• We easily track service events over multiple locations so we are able to save on costs
• Able to run asset lists for inspections
• Able to keep up with contracts' renewals and service costs

Incentivized