What users are saying about
1 Rating
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Score 10 out of 100
5 Ratings
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Score 10 out of 100

Likelihood to Recommend

CloudBlue PSA (formerly HarmonyPSA)

For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
Anonymous | TrustRadius Reviewer

Sciforma

Yes, definitely. We wanted a flexible but robust software and Sciforma seemed to be the best fit
William Berger | TrustRadius Reviewer

Pros

CloudBlue PSA (formerly HarmonyPSA)

  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
Anonymous | TrustRadius Reviewer

Sciforma

  • Scheduling tasks.
  • Assigning resources and cost items.
  • Managing a team.
Arnie Francisco | TrustRadius Reviewer

Cons

CloudBlue PSA (formerly HarmonyPSA)

  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
Anonymous | TrustRadius Reviewer

Sciforma

  • The largest con for me is the clunky UI. It's not very intuitive, and has a larger learning curve to become a proficient user.
  • Reports are functional, but could use some improvements.
  • It can be slow at times, and you have to wait to make sure your changes are saved before moving on.
Tony Messier | TrustRadius Reviewer

Support Rating

CloudBlue PSA (formerly HarmonyPSA)

No score
No answers yet
No answers on this topic

Sciforma

Sciforma 10.0
Based on 1 answer
This software allows project and portfolio managers to analyze and prioritize projects based on resource allocation and available effort. It helps you compare the sorecast effort with resource availability. You can email, call or tweet them if you have concerns.
Arnie Francisco | TrustRadius Reviewer

Alternatives Considered

CloudBlue PSA (formerly HarmonyPSA)

Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
Anonymous | TrustRadius Reviewer

Sciforma

We were looking at vendors but they didn't meet our expectations and weren't flexible enough.
William Berger | TrustRadius Reviewer

Return on Investment

CloudBlue PSA (formerly HarmonyPSA)

  • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
  • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
Anonymous | TrustRadius Reviewer

Sciforma

  • Before Sciforma we were running projects out of Excel and emails. Using a cloud based application means that everyone is viewing information in real time.
  • Our executive leadership knows that they have one place to go for a real time status on all of our strategic projects.
Tony Messier | TrustRadius Reviewer

Screenshots

Pricing Details

CloudBlue PSA (formerly HarmonyPSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CloudBlue PSA (formerly HarmonyPSA) Editions & Modules

Edition
Annual SaaS$65.001
Monthly SaaSContact Sales
Annual On-PremiseContact Sales
  1. per month (billed annually)
  2. none
Additional Pricing Details

Sciforma

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Sciforma Editions & Modules

Additional Pricing Details
Sciforma licensing is based on the number of users and the features they need.

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