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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudCall

    Score10 out of 10
    N/ACloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).

    $15

    per month per user

    Lingo

    Score6 out of 10
    N/ALingo is a telephony and VoIP software solution from Lingo.

    $15

    per month

    Pricing
    CloudCallLingo
    Editions & Modules
    Pro Edition
    $15
    per month per user
    Advanced Edition
    $25
    per month per user
    Small Team
    $15
    per month
    Standard
    $30
    per month
    Plus
    $40
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    CloudCallLingo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CloudCallLingo
    Cloud PBX
    Comparison of Cloud PBX features of CloudCall and Lingo
    Feature
    CloudCall
    8.3
    3 Ratings
    5% above category average
    Lingo
    8.0
    1 Ratings
    1% above category average
    Hosted PBX8.03 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.03 Ratings00 Ratings
    User templates9.02 Ratings8.01 Ratings
    Call reports9.03 Ratings00 Ratings
    Directory of employee names7.53 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of CloudCall and Lingo
    Feature
    CloudCall
    8.3
    3 Ratings
    1% above category average
    Lingo
    -
    Ratings
    Answering rules9.03 Ratings00 Ratings
    Call recording9.53 Ratings00 Ratings
    Call park7.53 Ratings00 Ratings
    Call screening7.53 Ratings00 Ratings
    Message alerts8.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CloudCall and Lingo
    Feature
    CloudCall
    7.5
    3 Ratings
    6% below category average
    Lingo
    -
    Ratings
    Video conferencing7.52 Ratings00 Ratings
    Audio conferencing8.03 Ratings00 Ratings
    Video screen sharing7.01 Ratings00 Ratings
    Instant messaging7.53 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CloudCall and Lingo
    Feature
    CloudCall
    8.8
    3 Ratings
    11% above category average
    Lingo
    -
    Ratings
    Mobile app for iOS8.53 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Best Alternatives
    CloudCallLingo
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudCallLingo
    Likelihood to Recommend
    8.5
    (4 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CloudCallLingo
    Likelihood to Recommend
    CloudCall
    I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.
    Incentivized
    Read full review
    Lingo
    Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
    Incentivized
    Read full review
    Pros
    CloudCall
    • Recording
    • Log management
    • IVR
    Incentivized
    Read full review
    Lingo
    • User friendly, easy to see what needs to be done for each retail partner and completing all required documents
    • Its price is competitive compared to other options
    • Nice that they don't send a million update and confirmation emails like some platforms
    Incentivized
    Read full review
    Cons
    CloudCall
    • The service on their app is not the best
    • The texting platform can always improve
    Incentivized
    Read full review
    Lingo
    • Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
    • ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
    • Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
    Incentivized
    Read full review
    Support Rating
    CloudCall
    Customer support is always responsive and timely.
    Incentivized
    Read full review
    Lingo
    No answers on this topic
    Alternatives Considered
    CloudCall
    Cloud Call has better integrations, much better customer service. ShoreTel is a huge and we are a small customer, Cloud Call has treated us as if we are important to them, ShoreTel did not.
    Incentivized
    Read full review
    Lingo
    We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
    Incentivized
    Read full review
    Return on Investment
    CloudCall
    • Makes project work move fast, making the process productive.
    • Keeping record of the calls made for validation or verifications.
    • The only negative impact I feel is when we need support during server errors, which lags sometimes.
    Incentivized
    Read full review
    Lingo
    • It helps us save money on EDI processing
    • It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders
    • We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated
    Incentivized
    Read full review
    ScreenShots

    CloudCall Screenshots

    Screenshot of Keep everything in a CRM and see how teams are doing from anywhere.Screenshot of Work from anywhere, when  CloudCall integrates with  Bullhorn for Salesforce, Bullhorn Jobscience, FIVECRM, Profile Recruitment, Influence, Chameleon-i, Voyager, or LaborEdgeScreenshot of A phone system that integrated with a CRMScreenshot of Work from anywhere when CloudCall integrates with Salesforce, Bullhorn, Vincere, Microsoft Dynamics 365, Zoho, Tracker, Access, CEIPAL, Mercury or Access Recruitment CRMScreenshot of "CloudCall is more than just a telephony system. It integrated into all the different systems that we use" - Simon Trigg, Director, Quanta RecruitmentScreenshot of "What we had wasn't working. We had to get smarter, more intelligent with the way out telephony system integrated with our CRM" - Leighton Grant, IT Manager, Oakleaf Partnership Ltd