2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- CloudCall ranks higher in 1 feature set: Cloud PBX
Cloud PBX
10.0
CloudCall
100%

8.0
Lingo
80%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Hosted PBX
10.0
100%
1 Rating

N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
10.0
100%
1 Rating

N/A
0 Ratings
User templates
10.0
100%
1 Rating

8.0
80%
1 Rating
Call reports
10.0
100%
1 Rating

N/A
0 Ratings
Directory of employee names
10.0
100%
1 Rating

N/A
0 Ratings
Call Management
9.6
CloudCall
96%

Lingo
Feature Set Not Supported
N/A
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Answering rules
10.0
100%
1 Rating

N/A
0 Ratings
Call recording
10.0
100%
1 Rating

N/A
0 Ratings
Call park
9.0
90%
1 Rating

N/A
0 Ratings
Call screening
10.0
100%
1 Rating

N/A
0 Ratings
Message alerts
9.0
90%
1 Rating

N/A
0 Ratings
VoIP system collaboration
9.0
CloudCall
90%

Lingo
Feature Set Not Supported
N/A
CloudCall ranks higher in 2/2 features
CloudCall ranks higher in 2/2 features
Audio conferencing
8.0
80%
1 Rating

N/A
0 Ratings
Instant messaging
10.0
100%
1 Rating

N/A
0 Ratings
Mobile apps
7.0
CloudCall
70%

Lingo
Feature Set Not Supported
N/A
CloudCall ranks higher in 1/1 features
CloudCall ranks higher in 1/1 features
Mobile app for iOS
7.0
70%
1 Rating

N/A
0 Ratings
Attribute Ratings
- CloudCall is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
CloudCall
80%
1 Rating

6.0
Lingo
60%
1 Rating
Support Rating
10.0
CloudCall
100%
2 Ratings

Lingo
N/A
0 Ratings
Likelihood to Recommend
CloudCall
CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesLingo
Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
Global Marketing Coordinator
bloom babyConsumer Goods, 11-50 employees
Pros
CloudCall
- Innovation- has technology that a lot of competitors don't
- customer service and support

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesLingo
- User friendly, easy to see what needs to be done for each retail partner and completing all required documents
- Its price is competitive compared to other options
- Nice that they don't send a million update and confirmation emails like some platforms
Global Marketing Coordinator
bloom babyConsumer Goods, 11-50 employees
Cons
CloudCall
- The service on their app is not the best
- The texting platform can always improve

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesLingo
- Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
- ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
- Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
Global Marketing Coordinator
bloom babyConsumer Goods, 11-50 employees
Pricing Details
CloudCall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CloudCall Editions & Modules
—
Additional Pricing Details
—Lingo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Lingo Editions & Modules
Edition
Small Team | $151 |
---|---|
Standard | $301 |
Plus | $401 |
Enterprise | Custom Pricing |
- per month
- none
Additional Pricing Details
—Support Rating
CloudCall
CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesLingo
No score
No answers yet
No answers on this topic
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesLingo
We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
Global Marketing Coordinator
bloom babyConsumer Goods, 11-50 employees
Return on Investment
CloudCall
- Call recordings have become useful in our business
- Notes autolog in bullhorn

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesLingo
- It helps us save money on EDI processing
- It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders
- We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated
Global Marketing Coordinator
bloom babyConsumer Goods, 11-50 employees