What users are saying about
Top Rated
79 Ratings
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Score 9.2 out of 100
2 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Cloudflare

Excellent for managing server loads and site speed for our clients. Most would have to buy bigger hosting packages to handle their busy days, but CloudFlare picks up the traffic and reduces the burden on the server. Most clients can rely on smaller hosting accounts to keep their sites up.
Darcy Knapp, MBA | TrustRadius Reviewer

sticky.io (formerly LimeLight CRM)

Lime Light CRM was built specifically for online marketers, helping them to manage their online sales, contacts, orders, and payments. The software combines a number of features and 3rd party provider integrations to offer the ability to store customer data, build online eCommerce campaigns, create sales reports, and automate order management activities, as well as track, store and report on affiliate data.
Anonymous | TrustRadius Reviewer

Pros

Cloudflare

  • Security: Cloudflare keeps our website safe from DDoS attacks and other malicious traffic.
  • CDN: Cloudflare caches our website content, increasing our website's reliability and reducing server load. This saves on bandwidth costs from web servers.
  • Registrar: We can migrate domains to Cloudflare, though they don't currently allow the purchase of new domain names. The benefit of this is cheaper renewal fees and fewer systems involved in managing our domains.
Anonymous | TrustRadius Reviewer

sticky.io (formerly LimeLight CRM)

  • For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days
  • It allows for various wildcard searches to be performed in different fields, which speeds up productivity and requires less request to repeat information to locate accounts while speaking to clients.
  • The CRM holds multiple user accounts and products, and shows failed attempts to purchase and gives reason codes for why the purchase was not successful. Allows for different views to review client accounts.
Anonymous | TrustRadius Reviewer

Cons

Cloudflare

  • Multiple Users - It would be great to be able to have multiple users on one account.
  • Itemized Cache - Would love to see a list of files that have been cached by CloudFlare's CDN and when they will expire. Also nice to optionally remove one or more files from the cache.
Joey Yax | TrustRadius Reviewer

sticky.io (formerly LimeLight CRM)

  • Note taking can be a hassle, when writing notes there is not a separate tab, or dedicated area which allows for multiple users to leave notes for future users, or administrators to reference regarding actions made to the account, users must search per line item to view notes, or go to a different view to see all notes which is still per line item as you toggle through the notes
  • If the client has been with the product for several months or years it is a lot of notes you have to reference through which hurts productivity and creates longer calls. A huge con is when you are canceling out a user account, or if you are changing a recurring date if the user clicks the back button after the tasks completes refreshing the webpage to reflect the new dates, the new changes will go undone and revert back to the original data as if no changes were made resulting in user error. The client continues to be billed and discounts continue to apply.
  • The CRM needs to fix this to prompt "Do you want to undo discount/date change/cancellation?" if the back button is clicked to eliminate user error based on the software limitations. Features which can be customized to automatically perform after actions are done on an account need a function to allow for agents to resend emails if the user did not get them. If automatic emails go to users canceling and they did not get it you have to restart the product then cancel it again to have another automatic email sent to the client/customer or manually send an email. For refunds, if the automatic email did not go out you have to manually send out the email which is time-consuming allocating to another agent or for the current agent. There is a need for an upgrade which allows that after an automatic email has been sent a button will appear which says "resend cancellation" "resend refund" this should also be true if the user inputted the email wrong and it was only noticed by agent after the automatic email was sent and the agent needs to update the email for the client/customer to be able to receive the email at the correct address.
Anonymous | TrustRadius Reviewer

Support Rating

Cloudflare

Cloudflare 8.2
Based on 11 answers
  • We've been using a free plan, so we know that we aren't a priority on their list, but we had a severe issue in just one project, and they weren't able to help us with that.
  • We had to remove that website from Cloudflare and use another service since they couldn't help us, and they took a long time to respond to our inquiries.
Carlos Eduardo de Souza | TrustRadius Reviewer

sticky.io (formerly LimeLight CRM)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cloudflare

Cloudflare and CloudFront are both great tools. I would recommend Cloudflare for sites that are not hosted on Amazon, and CloudFront for sites using Amazon Web Services. The pricing and features are comparable. Overall, Cloudflare's free tier offers more services, which gives it a slight edge over the competition.
Anonymous | TrustRadius Reviewer

sticky.io (formerly LimeLight CRM)

No answers on this topic

Return on Investment

Cloudflare

  • Our business has online presences to reassure our customers, not to gain new ones, so the actual ROI is smaller than for most other people.
  • CloudFlare is super easy to use so I can make adjustments on the fly.
  • Safety and security is important and I don't have to worry about a lot of things due to CloudFlare.
Chris Widner | TrustRadius Reviewer

sticky.io (formerly LimeLight CRM)

  • Customizable Reporting
  • Automatic Reminders
Anonymous | TrustRadius Reviewer

Pricing Details

Cloudflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

sticky.io (formerly LimeLight CRM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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