CloudfloorDNS vs. IBM NS1 Connect

CloudfloorDNS is a great product, particularly if you want a reliable DNS service without breaking the bank. They support all the standard record types (A, CNAME, NS, MX, etc.) Very easy to use. They also have a way to roll back changes in case something unexpected happens. I would say if you have a small IT department and need DNS to just be a utility that you never have to think about, this is a good product for you.

Incentivized

where is well suited - in terms of managing high scale application networks which needs to be present and working in lot of regions - so multi-region failover setup - this is a strength of NS1 connect. Where is it less suited - in term of reporting, like visually ibm team needs to work on their UI UX graphs and all that.

Incentivized

• The service is very stable and reliable
• Support is great; the response time is impressive and they are always able to answer questions and resolve issues promptly
• They proactively monitor for threat actors and possible DDoS attacks; they automatically respond on our behalf, as well as contact us to let us know something unusual happened

Incentivized

• IBM NS1 Connect provides a comprehensive solution for managing and optimizing traffic steering.
• It provides solutions like Dedicated DNS, which offers a separate resolution network for authoritative DNS, ensuring maximum uptime even in the face of outages.
• It utilizes real-time metrics and automated DNS routing decisions to optimize traffic distribution and ensure resilience.

Incentivized

• I think they meet all of our needs, so not much to say here; we switched from a very well known provider to save money and have been very happy with the service

Incentivized

• User Experience - Please make it more easy to use for Admins
• Also add some more details in the reference documents
• Try if they can offer a monitoring tool

Incentivized

The product is very easy to use even for a junior admin new to the job. It has an intuitive interface, logical layout and easy to generate reporting. We have been able to catch configuration errors, DDOS attacks and logging of unusual behavior. We also love how it can be used in a redundant fashion to eliminate downtime

Incentivized

The interface can be better. As of now, it is a bit difficult to manage multiple records at the same time or to test the rules effectively. The data reporting is also not as great as we expect with tools of today’s maturity.

Incentivized

They have all the same features and customer service without the price tag. We used Dyn as our DNS provider for over a decade. We continued after the acquisition by Oracle, but decided to save a few bucks.

Incentivized

Cloudflare offers a very intuitive interface and strong security features, but its DNS traffic management is more opinionated and provides less granular control for complex routing use cases. Akamai is powerful and enterprise‑grade, but it felt heavier and more complex than what we needed for DNS‑focused traffic steering. We ultimately selected IBM NS1 Connect because it struck the right balance between flexibility, intelligence, and control.

I gave it an 8 because it handles massive datasets and high user concurrency very reliably without significant performance lag. It’s built for enterprise-level growth, but the infrastructure setup for that maximum scale can get quite complex to manage.

Incentivized

• It takes one more thing of our list of things to manage; once it's working, we can focus on more important things
• I have received calls letting me know that we might be experiencing a DDoS attack; they had already remediated the threat by throttling the traffic from that source back so it did not overwhelm resources. Had that not been sufficient, they were already ready to spin up additional virtual servers to offload some overhead and make sure that we were not impacted by the situation. They continued monitoring until things were back to normal and followed up with a call to discuss. Very good service.

Incentivized

• Application uptime has improved by 40-45%
• Although there have been few outages, the services uptime has significantly improved our trust by clients.
• Cost is on higher side, however in the long run it does provide good ROI

Incentivized