Likelihood to Recommend If you are in a highly virtualized infrastructure, Clumio is the only choice right now. It was built in the cloud, for the cloud, and handles on-premise environments very well. If your environment is lots of physical servers or lots of database servers, maybe start with a slower rollout of Clumio, but do not go with something else. Clumio is the answer to backup, now and in the future!
Read full review First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
Read full review Pros Offers a highly predictable cost model for all of our environments. Easy to manage. One set of policies for all over our VM servers. Read full review Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming. Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working. DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job. Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation. Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes. Read full review Cons Since Clumio is a new product, it is not as feature-rich as some of the incumbents, but it is still a superior product. Customized reporting capabilities are needed for this product. Read full review User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult. User interface at portal is difficult to navigate and confusing Support documentation is too generic and rarely answers my questions. Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague. Recently, communication with new channel contact. My previous contact was articulate and answered my questions. Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple. Read full review Likelihood to Renew Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
Read full review Usability As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
Read full review Support Rating Clumio support thas been both responsive, definitive, and helpful. They have been great to deal with as we have worked our way from Proof of Concept, to production roll out. They are quick to answer emails, and also alert us when they see a potential issue. These new "proactive" vendor support models are great to experience
Read full review It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Read full review Implementation Rating It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
Read full review Alternatives Considered There was nothing like Clumio to evaluate. We did look at some of the incumbent on-premise solutions that have cloud-based offerings. They all require hardware infrastructures to accomplish their job, thereby locking you into having to manage and update hardware. Clumio displaces these systems by offering a true cloud-based backup with no need to manage hardware, or maintain hardware, or manage software upgrades. And new features are added all the time without having to upgrade!
Read full review I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Read full review Return on Investment We are able to get rid of an aging backup infrastructure and free up expensive rack space. Read full review For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively. Software cost is lesser thus the money can be invested for other tools/software procurement I don't think there is any negative impact as of now Read full review ScreenShots