Likelihood to Recommend CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
Read full review Zoho Flow helps us greatly in connecting other Zoho apps. We use Flow to connect
Zoho Creator with
Zoho Books so an invoice is created when a record is entered into
Zoho Creator . We use Zoho Flow when certain fields containing data in Zoho CRM to send that data over to the
Zoho Creator record. We use it to add a contact from the
Zoho Creator record to a list in
Zoho Campaigns . Zoho Flow has proved very worthwhile.
Read full review Pros Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility. Workflow automation in the cloud unifies tasks, documents and resources in real-time. Integration with outlook makes it easy to manage workloads direct to the email. Read full review Works with all other Zoho apps to connect them together and share data User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows The ability to set logic responses and incorporate custom functions makes the app even more powerful Read full review Cons I would like to see Comindware Tracker come in a free pricing tier. I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users. I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems. Read full review A deeper resources section, with more "how-to" videos More user functionality to tell you when an app fails, and not just after failing 3 or 5 times in a row. Maybe add some scenario flows connecting two apps with examples of how the flow works and benefits a user. Read full review Likelihood to Renew Very likely.
Read full review Usability You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it
Read full review Support Rating It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
Read full review I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
Read full review Alternatives Considered Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
Read full review I've used
Zapier and both programs are similar.
Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
Read full review Return on Investment Comindware Tracker is versatile and can be used to automate common business processes. Comindware Tracker offers process adjustments and visibility in real time. Comindware Tracker anticipates the organization's document and data management in a unified way. It provides analytical analysis as well as complex reports to help us run our business more efficiently. It is ideal for the automation and execution of processes by classifying tasks. Comindware Tracker helps in quick and easy simplification of operations. Comindware Tracker improves the agility of routine activities. Read full review It's part of our Zoho One package, so it's hard to comment on this one. Assuming we did pay full price, I would say the ROI would be justified. For our example of sending invoices to Books from Creator saves us a great deal of time. It takes a bit of time to configure each Flow but once you get the hang of it the flows really do save time and ensure data quality. Read full review ScreenShots