Como vs. LoyaltyLion

Como has taken us into the digital age with our rewards program and this is invaluable to us and our customers. The app has enabled us to steadily increase our business by continuously personalizing our customers' experience. We were able to turn a sleepy Thursday in mid-March into the second highest number of sales and buying members with a spur of the moment text campaign.

Incentivized

If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website.

Incentivized

• Como allows you to customize your rewards program to fit your exact needs.
• Customer support is always available to answer any questions.
• Training to use the app is very detailed and helpful.
• You have all your data at your fingertips on the Como Dashboard.

Incentivized

• In my opinion, it ties you into long contracts to suit their own needs
• In my opinion, provides basic customer support to save them money

Incentivized

• We have multiple locations so the billing is a challenge for me. I receive one bill and have to break it down by location.
• Some of the sections on the dashboard are hard to navigate.

Incentivized

• Integration only with shopify
• UI could be better

Incentivized

We were considering several loyalty platforms and Como had the most positive attributes for our needs. Como is integrated with our POS system which was one of the biggest selling points for us. It's just one extra step to attach Como to a sale at the POS, points and rewards are all right their on the customer display kiosk for our customers to redeem. No credit cards are required for our customers to use the app and loyalty program, others platforms require a credit card to be attached to the customers account whether they can make in-app purchases or not.

Incentivized

In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it

Incentivized

• We have seen sales increases up to 31% when running campaigns.
• Our customers love the rewards in the app and will spend more than they came in for to get to the next rewards level.
• We are able to turn a slow sales day into a record breaking day with a targeted campaign.

Incentivized

• It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
• We have seen a higher returning customer rate since using Loyalty points.

Incentivized