What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
Womply
Customer data management / contact management
Contactually, by Compass
9.8
Womply
Workflow management
Contactually, by Compass
9.5
Womply
Territory management
Contactually, by Compass
8.9
Womply
Opportunity management
Contactually, by Compass
9.4
Womply
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
Womply
Contract management
Contactually, by Compass
6.0
Womply
Quote & order management
Contactually, by Compass
6.0
Womply
Interaction tracking
Contactually, by Compass
9.8
Womply
Channel / partner relationship management
Contactually, by Compass
9.8
Womply

Customer Service & Support

Contactually, by Compass
9.1
Womply
Case management
Contactually, by Compass
9.7
Womply
Call center management
Contactually, by Compass
8.0
Womply
Help desk management
Contactually, by Compass
9.7
Womply

Marketing Automation

Contactually, by Compass
9.7
Womply
Lead management
Contactually, by Compass
9.8
Womply
Email marketing
Contactually, by Compass
9.5
Womply

CRM Project Management

Contactually, by Compass
6.3
Womply
Task management
Contactually, by Compass
7.0
Womply
Billing and invoicing management
Contactually, by Compass
5.0
Womply
Reporting
Contactually, by Compass
7.0
Womply

CRM Reporting & Analytics

Contactually, by Compass
7.0
Womply
Forecasting
Contactually, by Compass
7.0
Womply
Pipeline visualization
Contactually, by Compass
7.0
Womply
Customizable reports
Contactually, by Compass
7.0
Womply

Customization

Contactually, by Compass
7.0
Womply
Custom fields
Contactually, by Compass
7.0
Womply
Custom objects
Contactually, by Compass
7.0
Womply
Scripting environment
Contactually, by Compass
7.0
Womply
API for custom integration
Contactually, by Compass
7.0
Womply

Security

Contactually, by Compass
7.5
Womply
Single sign-on capability
Contactually, by Compass
9.0
Womply
Role-based user permissions
Contactually, by Compass
6.0
Womply

Social CRM

Contactually, by Compass
8.4
Womply
Social data
Contactually, by Compass
9.8
Womply
Social engagement
Contactually, by Compass
7.0
Womply

Integrations with 3rd-party Software

Contactually, by Compass
9.8
Womply
9.0
Marketing automation
Contactually, by Compass
9.8
Womply
9.0

Platform

Contactually, by Compass
9.4
Womply
Mobile access
Contactually, by Compass
9.4
Womply

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Womply

No answers on this topic

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
Womply
7.0

Likelihood to Renew

Contactually, by Compass
1.0
Womply

Usability

Contactually, by Compass
7.0
Womply

Add comparison