Koncert vs. servicePath CPQ+

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time

Incentivized

Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.

• Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
• Click Dialer allows us to use local presence dialing
• Click Dialer allows us to record our own calls for coaching and Quality Control purposes

Incentivized

• Complex configured products and guided selling.
• Ease of use and setup.
• Simplification of the complex.
• Integrations that enable technology companies to sell effectively.

• UX - The interface is easy to understand, but not the most visually appealing.

Incentivized

• Seamless e-signature for order processing and records closure.
• Support for evergreen contracts.
• Offer for SME businesses.

Quality solution built for our needs.

Very good usability just needs more documentation for new features.

A quality team who know their product and the industry they operate in.

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.

Incentivized

ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability. b) Easy of use and simplification of complex scenarios. c) Easy to use, very capable, no code configured, and guided products.

• We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.

Incentivized

• Positive impact on ROI: previous spreadsheet system was at a dead end.
• Enabled new starters to be more productive early on.
• Opened up the solution to improved commercial client lifecycle management.
• Reduced errors and omissions.