What users are saying about
6 Ratings
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Score 7.1 out of 100
2 Ratings
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Score 1.7 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

XenCALL

XenCall is well suited for any company looking to make outbound calls to prospects more efficiently and effectively. It might not be appropriate for calls where you want to have a more quality conversation unless you stick with the 1 line dialer. Using multiple lines allows companies to hit many prospects in one day.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
XenCALL
7.1
Contact preview
ConnectLeader Click Dialer
6.2
XenCALL
7.0
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
XenCALL
Call notes & tags
ConnectLeader Click Dialer
8.0
XenCALL
6.2
Automatic call logging
ConnectLeader Click Dialer
7.1
XenCALL
8.0

Core Dialer

ConnectLeader Click Dialer
7.3
XenCALL
4.4
Outbound dialing
ConnectLeader Click Dialer
7.2
XenCALL
1.9
Custom caller ID
ConnectLeader Click Dialer
8.1
XenCALL
3.0
Click-to-call
ConnectLeader Click Dialer
7.2
XenCALL
1.9
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
XenCALL
Dialer contact import
ConnectLeader Click Dialer
8.0
XenCALL
9.0
Campaign & list management
ConnectLeader Click Dialer
7.1
XenCALL
8.2
Inbound routing
ConnectLeader Click Dialer
XenCALL
2.8

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
XenCALL
7.1
Follow-up calls
ConnectLeader Click Dialer
6.1
XenCALL
5.1
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
XenCALL
8.2
Dialer compliance
ConnectLeader Click Dialer
7.1
XenCALL
8.0

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

XenCALL

  • Call logging
  • Agent monitoring
  • Agent reporting
  • File organization
Tish Cator | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

XenCALL

  • Poor user interface.
  • Clunky.
  • Extremely difficult to navigate and keep track of settings.
  • Poor customer service.
  • Poor design.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

XenCALL

No score
No answers yet
No answers on this topic

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

XenCALL

Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
Tish Cator | TrustRadius Reviewer

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

XenCALL

  • Negative ROI as I hired a cold caller and she could not even use it for 2 days.
  • Wasted hours of my time trying to figure it out and set it up, watched all the videos, read all the guides and it still didn't work.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

XenCALL

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XenCALL Editions & Modules

Additional Pricing Details
XenCALL offers live, one-on-one demos at no charge and a free trial period without any purchase commitments. Contact us for a custom quote.

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
XenCALL
1.7

Support Rating

ConnectLeader Click Dialer
7.0
XenCALL

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