What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating
N/A
0 Ratings
Workflow management
9.0
90%
1 Rating
N/A
0 Ratings
Territory management
8.0
80%
1 Rating
N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating
N/A
0 Ratings
Contract management
8.0
80%
1 Rating
N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating
N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating
N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating
N/A
0 Ratings
Email marketing
9.0
90%
1 Rating
N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating
N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating
N/A
0 Ratings
Reporting
9.0
90%
1 Rating
N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating
N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating
N/A
0 Ratings
Customization
7.5
ConvergeHub
75%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating
N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating
N/A
0 Ratings
Platform
9.0
ConvergeHub
90%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating
N/A
0 Ratings
Security
9.0
ConvergeHub
90%

WebEngage
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating
N/A
0 Ratings
Email & Online Marketing
ConvergeHub
Feature Set Not Supported
N/A

7.5
WebEngage
75%
WebEngage ranks higher in 6/6 features
WebEngage ranks higher in 6/6 features
Dynamic content
N/A
0 Ratings
7.4
74%
6 Ratings
Ability to test dynamic content
N/A
0 Ratings
7.7
77%
6 Ratings
Mobile optimization
N/A
0 Ratings
6.5
65%
5 Ratings
Email deliverability reporting
N/A
0 Ratings
7.1
71%
6 Ratings
List management
N/A
0 Ratings
7.9
79%
6 Ratings
Triggered drip sequences
N/A
0 Ratings
8.3
83%
6 Ratings
Lead Management
ConvergeHub
Feature Set Not Supported
N/A

6.3
WebEngage
63%
WebEngage ranks higher in 2/2 features
WebEngage ranks higher in 2/2 features
Lead nurturing
N/A
0 Ratings
6.8
68%
5 Ratings
Automated sales alerts and tasks
N/A
0 Ratings
5.8
58%
5 Ratings
Campaign Management
ConvergeHub
Feature Set Not Supported
N/A

7.0
WebEngage
70%
WebEngage ranks higher in 2/2 features
WebEngage ranks higher in 2/2 features
Calendaring
N/A
0 Ratings
8.0
80%
5 Ratings
Event/webinar marketing
N/A
0 Ratings
6.0
60%
4 Ratings
Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A

7.2
WebEngage
72%
WebEngage ranks higher in 3/3 features
WebEngage ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
7.5
75%
6 Ratings
Standard reports
N/A
0 Ratings
7.5
75%
6 Ratings
Custom reports
N/A
0 Ratings
6.7
67%
6 Ratings
Platform & Infrastructure
ConvergeHub
Feature Set Not Supported
N/A

7.2
WebEngage
72%
WebEngage ranks higher in 4/4 features
WebEngage ranks higher in 4/4 features
API
N/A
0 Ratings
8.3
83%
6 Ratings
Role-based workflow & approvals
N/A
0 Ratings
7.2
72%
5 Ratings
Customizability
N/A
0 Ratings
7.0
70%
5 Ratings
Integration with Salesforce.com
N/A
0 Ratings
6.2
62%
5 Ratings
Attribute Ratings
- WebEngage is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

8.1
WebEngage
81%
6 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
WebEngage
WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
Product Manager
MoglixBusiness Supplies & Equipment, 501-1000 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
WebEngage
- Ease in creating user journeys.
- Easy implementation of APIs.
- Good reporting dashboard and scheduling features.
- Segmentation of the users is easy.
Deputy Manager - Digital Marketing
ADDA52Computer Games, 201-500 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
WebEngage
- Relays
- Onsite should have more options of templates.
- Backend support for better reachability of the channels.
- Cohort studies should be more customizable.
Deputy Manager - Digital Marketing
ADDA52Computer Games, 201-500 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—WebEngage
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—WebEngage Editions & Modules
—
Additional Pricing Details
Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
WebEngage
WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
Product Manager
MoglixBusiness Supplies & Equipment, 501-1000 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
WebEngage
- Helped in lowering cost of marketing.
- Driving higher volume of Direct Sales.
- Increasing conversion rate on the website.
- Increasing lead to sale ratio.

Verified User
Manager in Marketing
Real Estate Company, 1001-5000 employees