ConvergeHub vs WebEngage

What users are saying about

Score 8 out of 10

Based on 2 reviews and ratings

Score 8.3 out of 10

Based on 14 reviews and ratings

Feature Set Ratings

Sales Force Automation

8.3

ConvergeHub

83%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 9/9 features

Customer data management / contact management

9.0

90%

1 Rating

N/A

0 Ratings

Workflow management

9.0

90%

1 Rating

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

9.0

90%

1 Rating

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0

70%

1 Rating

N/A

0 Ratings

Contract management

8.0

80%

1 Rating

N/A

0 Ratings

Quote & order management

9.0

90%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

N/A

0 Ratings

Channel / partner relationship management

8.0

80%

1 Rating

N/A

0 Ratings

Customer Service & Support

7.0

ConvergeHub

70%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Case management

7.0

70%

1 Rating

N/A

0 Ratings

Marketing Automation

9.0

ConvergeHub

90%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Lead management

9.0

90%

1 Rating

N/A

0 Ratings

Email marketing

9.0

90%

1 Rating

N/A

0 Ratings

CRM Project Management

9.0

ConvergeHub

90%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 3/3 features

Task management

9.0

90%

1 Rating

N/A

0 Ratings

Billing and invoicing management

9.0

90%

1 Rating

N/A

0 Ratings

Reporting

9.0

90%

1 Rating

N/A

0 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Pipeline visualization

8.0

80%

1 Rating

N/A

0 Ratings

Customizable reports

8.0

80%

1 Rating

N/A

0 Ratings

Customization

7.5

ConvergeHub

75%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Custom fields

8.0

80%

1 Rating

N/A

0 Ratings

API for custom integration

7.0

70%

1 Rating

N/A

0 Ratings

Platform

9.0

ConvergeHub

90%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Mobile access

9.0

90%

1 Rating

N/A

0 Ratings

Security

9.0

ConvergeHub

90%

WebEngage

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Role-based user permissions

9.0

90%

1 Rating

N/A

0 Ratings

Email & Online Marketing

ConvergeHub

Feature Set Not Supported

N/A

7.5

WebEngage

75%

WebEngage ranks higher in 6/6 features

Dynamic content

N/A

0 Ratings

7.4

74%

6 Ratings

Ability to test dynamic content

N/A

0 Ratings

7.7

77%

6 Ratings

Mobile optimization

N/A

0 Ratings

6.5

65%

5 Ratings

Email deliverability reporting

N/A

0 Ratings

7.1

71%

6 Ratings

List management

N/A

0 Ratings

7.9

79%

6 Ratings

Triggered drip sequences

N/A

0 Ratings

8.3

83%

6 Ratings

Lead Management

ConvergeHub

Feature Set Not Supported

N/A

6.3

WebEngage

63%

WebEngage ranks higher in 2/2 features

Lead nurturing

N/A

0 Ratings

6.8

68%

5 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

5.8

58%

5 Ratings

Campaign Management

ConvergeHub

Feature Set Not Supported

N/A

7.0

WebEngage

70%

WebEngage ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

8.0

80%

5 Ratings

Event/webinar marketing

N/A

0 Ratings

6.0

60%

4 Ratings

Reporting & Analytics

ConvergeHub

Feature Set Not Supported

N/A

7.2

WebEngage

72%

WebEngage ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

7.5

75%

6 Ratings

Standard reports

N/A

0 Ratings

7.5

75%

6 Ratings

Custom reports

N/A

0 Ratings

6.7

67%

6 Ratings

Platform & Infrastructure

ConvergeHub

Feature Set Not Supported

N/A

7.2

WebEngage

72%

WebEngage ranks higher in 4/4 features

API

N/A

0 Ratings

8.3

83%

6 Ratings

Role-based workflow & approvals

N/A

0 Ratings

7.2

72%

5 Ratings

Customizability

N/A

0 Ratings

7.0

70%

5 Ratings

Integration with Salesforce.com

N/A

0 Ratings

6.2

62%

5 Ratings

Attribute Ratings

WebEngage is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%

1 Rating

8.1

WebEngage

81%

6 Ratings

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Ease in creating user journeys.
Easy implementation of APIs.
Good reporting dashboard and scheduling features.
Segmentation of the users is easy.

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Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

View all 6 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Relays
Onsite should have more options of templates.
Backend support for better reachability of the channels.
Cohort studies should be more customizable.

Read full review

Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

View all 6 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

—

WebEngage Editions & Modules

—

Additional Pricing Details

Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.

Read full review

Atul Chaudhary

Product Manager

MoglixBusiness Supplies & Equipment, 501-1000 employees

View all 6 answers on this topic