ConvergeHub vs WebEngage

Likelihood to Recommend

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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When the business is expected to scale and expand, tools such as this proves very handy where it helps to target the correct segments or correct audiences with the right offerings, thereby increasing the chances of transaction or desired action from the user while saving pennies which could have been burnt if a blanket approach would have been used. Automation saves a lot of time and effort for the marketers and businesses boosted due to its operation.

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Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

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Feature Rating Comparison

ConvergeHub

WebEngage

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

WebEngage

Case management

ConvergeHub

WebEngage

Lead management

Email marketing

ConvergeHub

WebEngage

Task management

Billing and invoicing management

Reporting

ConvergeHub

WebEngage

Pipeline visualization

Customizable reports

ConvergeHub

WebEngage

Custom fields

API for custom integration

ConvergeHub

WebEngage

Mobile access

ConvergeHub

WebEngage

Role-based user permissions

ConvergeHub

WebEngage

Dynamic content

Ability to test dynamic content

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

ConvergeHub

WebEngage

Lead nurturing

Automated sales alerts and tasks

ConvergeHub

WebEngage

Event/webinar marketing

ConvergeHub

WebEngage

Dashboards

Standard reports

Custom reports

ConvergeHub

WebEngage

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Ease in creating user journeys.
Easy implementation of APIs.
Good reporting dashboard and scheduling features.
Segmentation of the users is easy.

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Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

View all 1 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Relays
Onsite should have more options of templates.
Backend support for better reachability of the channels.
Cohort studies should be more customizable.

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Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

View all 1 answers on this topic

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Both WebEngage & CleverTap are equally good with some weighed advantages at both their ends. When it comes to an easy interface for user journey creation, CleverTap wins the race. When it comes to proper granularized segmentation skills, WebEngage takes a lead. I'd recommend WebEngage because of its extensive implementation capability and better use cases for segmentation and customizability.

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Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

View all 1 answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Helped improves quality of acquisition by defining the journey of new users.
Business operations made easy because of automation which helped in scaling.
Improved retention of the users resulted into higher ROI.

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Rohit Asesh

Deputy Manager - Digital Marketing

ADDA52Computer Games, 201-500 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

WebEngage Editions & Modules

—

Additional Pricing Details

Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.

Rating Summary

ConvergeHub

WebEngage

Likelihood to Recommend

ConvergeHub

WebEngage

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Pipeline visualization

Customizable reports

Custom fields

API for custom integration

Mobile access

Role-based user permissions

Dynamic content

Ability to test dynamic content

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Lead nurturing

Automated sales alerts and tasks

Event/webinar marketing

Dashboards

Standard reports

Custom reports

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Pros

ConvergeHub

WebEngage

Cons

ConvergeHub

WebEngage

Alternatives Considered

ConvergeHub

WebEngage

Return on Investment

ConvergeHub

WebEngage

Screenshots

ConvergeHub

WebEngage

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ConvergeHub Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

WebEngage Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison