57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 57 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 26 reviews and ratings
Feature Set Ratings
- Copper ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
- HoneyBook ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization
- Copper and HoneyBook are tied in 1 feature set: Platform
Sales Force Automation

4.6
Copper
46%
7.3
HoneyBook
73%
HoneyBook ranks higher in 6/9 features
HoneyBook ranks higher in 6/9 features
Customer data management / contact management

6.0
60%
18 Ratings
6.9
69%
9 Ratings
Workflow management

3.3
33%
17 Ratings
6.7
67%
8 Ratings
Territory management

5.0
50%
4 Ratings
N/A
0 Ratings
Opportunity management

5.6
56%
17 Ratings
7.6
76%
8 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings
7.2
72%
8 Ratings
Contract management

5.9
59%
9 Ratings
8.6
86%
9 Ratings
Quote & order management

2.0
20%
7 Ratings
7.9
79%
7 Ratings
Interaction tracking

4.4
44%
17 Ratings
6.3
63%
7 Ratings
Channel / partner relationship management

1.1
11%
7 Ratings
N/A
0 Ratings
Customer Service & Support

3.5
Copper
35%
6.6
HoneyBook
66%
HoneyBook ranks higher in 2/3 features
HoneyBook ranks higher in 2/3 features
Case management

2.9
29%
9 Ratings
6.6
66%
5 Ratings
Call center management

3.3
33%
5 Ratings
N/A
0 Ratings
Help desk management

4.4
44%
7 Ratings
6.7
67%
6 Ratings
Marketing Automation

2.9
Copper
29%
5.6
HoneyBook
56%
Copper ranks higher in 1/2 features
Copper ranks higher in 1/2 features
Lead management

4.3
43%
15 Ratings
5.6
56%
7 Ratings
Email marketing

1.4
14%
9 Ratings
N/A
0 Ratings
CRM Project Management

3.8
Copper
38%
6.6
HoneyBook
66%
HoneyBook ranks higher in 3/3 features
HoneyBook ranks higher in 3/3 features
Task management

4.7
47%
18 Ratings
5.6
56%
9 Ratings
Billing and invoicing management

1.7
17%
5 Ratings
8.0
80%
8 Ratings
Reporting

5.0
50%
16 Ratings
6.3
63%
8 Ratings
CRM Reporting & Analytics

6.3
Copper
63%
5.3
HoneyBook
53%
Copper ranks higher in 3/3 features
Copper ranks higher in 3/3 features
Forecasting

5.6
56%
15 Ratings
N/A
0 Ratings
Pipeline visualization

6.9
69%
17 Ratings
N/A
0 Ratings
Customizable reports

6.4
64%
15 Ratings
5.3
53%
6 Ratings
Customization

5.1
Copper
51%
6.8
HoneyBook
68%
Copper ranks higher in 3/4 features
Copper ranks higher in 3/4 features
Custom fields

8.0
80%
18 Ratings
7.6
76%
8 Ratings
Custom objects

4.9
49%
12 Ratings
6.1
61%
8 Ratings
Scripting environment

4.1
41%
3 Ratings
N/A
0 Ratings
API for custom integration

3.5
35%
8 Ratings
N/A
0 Ratings
Security

8.4
Copper
84%
5.9
HoneyBook
59%
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Single sign-on capability

8.9
89%
12 Ratings
6.4
64%
6 Ratings
Role-based user permissions

8.0
80%
12 Ratings
5.4
54%
7 Ratings
Social CRM

2.1
Copper
21%
HoneyBook
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Social data

2.2
22%
12 Ratings
N/A
0 Ratings
Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

2.0
Copper
20%
HoneyBook
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Marketing automation

3.0
30%
12 Ratings
N/A
0 Ratings
Compensation management

1.0
10%
1 Rating
N/A
0 Ratings
Platform

7.2
Copper
72%
7.2
HoneyBook
72%
Copper ranks higher in 1/1 features
Copper ranks higher in 1/1 features
Mobile access

7.2
72%
16 Ratings
7.2
72%
8 Ratings
Attribute Ratings
- HoneyBook is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

3.0
Copper
30%
19 Ratings
8.2
HoneyBook
82%
9 Ratings
Likelihood to Renew

Copper
N/A
0 Ratings
9.0
HoneyBook
90%
1 Rating
Usability

4.7
Copper
47%
10 Ratings
7.6
HoneyBook
76%
7 Ratings
Support Rating

2.9
Copper
29%
12 Ratings
7.8
HoneyBook
78%
7 Ratings
Likelihood to Recommend
Copper
It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Director of Sales
Invert EnvironmentalEnvironmental Services, 1-10 employees
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
CEO (Chief Executive Officer)
Career Maven ConsultingProfessional Training & Coaching, 1-10 employees
Pros
Copper
- I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
- Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
- Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.

Verified User
Employee in Other
Financial Services Company, 51-200 employeesHoneyBook
- HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
- I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
- I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
- The app helps me feel connected to my leads and data while I'm away from my computer.
Owner
Sparrow Creative StudiosMarketing & Advertising, 1-10 employees
Cons
Copper
- Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
- We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
- I am pleased using Copper and can't think of any other cons since implementation.
Manager, Business Development
Manifest LLCMarketing and Advertising, 51-200 employees
HoneyBook
- The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
- The transaction fees for instant deposits are expensive.
- [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
- The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Founder & Creative Director
Luminescent Dreams, LLCMarketing & Advertising, 1-10 employees
Pricing Details
Copper
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month per user
Copper Editions & Modules
Edition
Basic | $25.001 |
---|---|
Professional | $59.001 |
Business | $119.001 |
- per month per user
Additional Pricing Details
—HoneyBook
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$390 Year
HoneyBook Editions & Modules
Edition
Unlimited Plan - Annual | $3901 |
---|---|
$1 Promo | $1 Per Month2 |
Unlimited Plan - Monthly | $393 |
- Year
- 6 Months Promo Code = ONLY1
- Month
Additional Pricing Details
For the first 6 months, get HoneyBook for $1 per month with code ONLY1!Likelihood to Renew
Copper
No score
No answers yet
No answers on this topic
HoneyBook
HoneyBook 9.0
Based on 1 answer
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.

Verified User
Executive in Professional Services
Professional Training & Coaching Company, 1-10 employeesUsability
Copper
Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
President
Golf Advisory CouncilSports, 1-10 employees
HoneyBook
HoneyBook 7.6
Based on 7 answers
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.

Verified User
Administrator in Corporate
Events Services Company, 11-50 employeesSupport Rating
Copper
Copper 2.9
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Manager, Sales Readiness
NytroComputer Software, 51-200 employees
HoneyBook
HoneyBook 7.8
Based on 7 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Owner
i2iHype LLCManagement Consulting, 1-10 employees
Alternatives Considered
Copper
ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Founder
Predictable HireHuman Resources, 1-10 employees
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.

Verified User
Director in Professional Services
Media Production Company, 11-50 employeesReturn on Investment
Copper
- Speed to call leads has increased for us over 32%.
- Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
- Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Sr. Account Executive
MotivosityHuman Resources, 11-50 employees
HoneyBook
- Workflow/task management has increased our bookings and saved lost opportunities by 25%.
- Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Owner
Sound Wave EventsEvents Services, 11-50 employees