Corcentric Order-to-Cash (O2C) Software vs. Quadient Accounts Receivable

Amazing tool for workflow automation, customer self service, housing customer information in one repository, risk assessment for customers. Less helpful for cash forecasting and a bit more rigid for workflow set ups if the customer has multiple accounting pathways to send notifications to.

• User friendly dashboard
• Ease of use setting up workflows
• Easy to follow aging report to reconcile
• DSO on the front home page

Incentivized

• Workflows are not set up to easily choose different billing contact choices (invoice, inquiry statements to different aliases)
• Cash forecasting graphics are unhelpful and can be refined
• DSO calculation is set at 365 day average only - there are no options to view DSO averages by collector or 90 days averages

Amazing tool which we love. Definitely something to consider if you have a high volume of customers or your team runs lean as it does a lot of the touches without human support

Super easy set up - does not need Admin support to create workflows or templates - anyone with a sense of receivables processes can do it

Quadient stacked up pretty well. Pricing was a bit higher than what we wanted to spend; however, based on the value we are receiving in a streamlined product, we pulled the trigger on it. Dunning was a bit more limited and manual process in the collections process so we opted for Quadient.

Incentivized

• Decrease in our DSO which was relatively high before
• Ease of use by our customers to gather statements or invoices
• Ease of use platform for all employees

Incentivized