What users are saying about
9 Ratings
46 Ratings
9 Ratings
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Score 8.8 out of 100
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

  • Cosential ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Platform
  • SAP Sales Cloud ranks higher in 2 feature sets: Social CRM, Integrations with 3rd-party Software

Sales Force Automation

8.7

Cosential

87%
6.7

SAP Sales Cloud

67%
Cosential ranks higher in 6/9 features

Customer data management / contact management

10.0
100%
1 Rating
7.3
73%
4 Ratings

Workflow management

6.0
60%
1 Rating
6.6
66%
4 Ratings

Territory management

9.0
90%
1 Rating
6.4
64%
4 Ratings

Opportunity management

10.0
100%
1 Rating
7.3
73%
4 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
6.6
66%
4 Ratings

Interaction tracking

9.0
90%
1 Rating
6.4
64%
4 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
6.6
66%
4 Ratings

Contract management

N/A
0 Ratings
7.3
73%
4 Ratings

Quote & order management

N/A
0 Ratings
6.4
64%
4 Ratings

Marketing Automation

7.5

Cosential

75%
7.0

SAP Sales Cloud

70%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
7.0
70%
3 Ratings

Email marketing

5.0
50%
1 Rating
7.0
70%
3 Ratings

CRM Project Management

8.0

Cosential

80%
7.3

SAP Sales Cloud

73%
SAP Sales Cloud ranks higher in 2/3 features

Task management

7.0
70%
1 Rating
7.3
73%
3 Ratings

Reporting

9.0
90%
1 Rating
7.7
77%
2 Ratings

Billing and invoicing management

N/A
0 Ratings
6.8
68%
2 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
5.2

SAP Sales Cloud

52%
Cosential ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
5.5
55%
3 Ratings

Pipeline visualization

10.0
100%
1 Rating
4.8
48%
3 Ratings

Customizable reports

10.0
100%
1 Rating
5.2
52%
3 Ratings

Customization

7.5

Cosential

75%
6.3

SAP Sales Cloud

63%
SAP Sales Cloud ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
6.1
61%
3 Ratings

Custom objects

6.0
60%
1 Rating
6.1
61%
4 Ratings

Scripting environment

N/A
0 Ratings
6.7
67%
3 Ratings

API for custom integration

N/A
0 Ratings
6.4
64%
3 Ratings

Security

10.0

Cosential

100%
6.3

SAP Sales Cloud

63%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
6.6
66%
4 Ratings

Role-based user permissions

10.0
100%
1 Rating
5.9
59%
4 Ratings

Social CRM

5.0

Cosential

50%
7.6

SAP Sales Cloud

76%
SAP Sales Cloud ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
7.0
70%
3 Ratings

Social engagement

5.0
50%
1 Rating
8.2
82%
2 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
6.4

SAP Sales Cloud

64%
SAP Sales Cloud ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
6.1
61%
3 Ratings

Compensation management

N/A
0 Ratings
6.7
67%
3 Ratings

Platform

7.0

Cosential

70%
5.9

SAP Sales Cloud

59%
Cosential ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
5.9
59%
4 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
6.0

SAP Sales Cloud

60%
SAP Sales Cloud ranks higher in 3/3 features

Case management

N/A
0 Ratings
6.8
68%
4 Ratings

Call center management

N/A
0 Ratings
5.9
59%
4 Ratings

Help desk management

N/A
0 Ratings
5.2
52%
4 Ratings

Attribute Ratings

  • Cosential is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
6.9

SAP Sales Cloud

69%
9 Ratings

Likelihood to Renew

Cosential

N/A
0 Ratings
5.0

SAP Sales Cloud

50%
1 Rating

Usability

8.0

Cosential

80%
1 Rating
6.4

SAP Sales Cloud

64%
5 Ratings

Availability

Cosential

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Performance

Cosential

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
6.6

SAP Sales Cloud

66%
10 Ratings

Online Training

Cosential

N/A
0 Ratings
7.0

SAP Sales Cloud

70%
1 Rating

Implementation Rating

Cosential

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

When we configure a new product, CPQ is very slow. And when we select a new screen the CPQ loads the menus and our product features slowly.
Hakan Karadelioglu | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

  • Data capture from emails, proper tracking of all communication
  • Ensures that we reach out and maintain regular touchpoints in opps
  • Analysis of complete pipeline flow
  • Scorecarding and segregation on the basis of SF hierarchy
Anonymous | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

  • Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
  • No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.
Andy Salo | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 5.0
Based on 1 answer
Unfortunately overall a weak ROI.
Andy Salo | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 6.4
Based on 5 answers
In terms of overall usability, SAP Sales Cloud can initially be a hectic task to get acquainted with the platform but the dashboard is quite intuitive and easy to navigate. Although, there should be more training modules that can help new employees to get on board with the platform easily.
Gauri Hiremath | TrustRadius Reviewer

Reliability and Availability

Cosential

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 8.0
Based on 2 answers
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Andy Salo | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 6.6
Based on 10 answers
To be honest, In contrast to previous similar platforms we used as the team, It is doing better, however, it is clear that it could be way better if they can enhance the support.
Elnur Huseyinov | TrustRadius Reviewer

Online Training

Cosential

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 1 answer
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Andy Salo | TrustRadius Reviewer

Implementation Rating

Cosential

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 8.0
Based on 2 answers
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Andy Salo | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud has impressive metrics and fulfills most of our organizational requirements, therefore SAP Sales Cloud was our preferred option for improving our sale processes and driving business outcomes. Along with the aforementioned other factors like a product roadmap, pre-existing relationships with other SAP products as well as third-party modules have been critical parameters while opting for this product.
Gauri Hiremath | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

SAP Sales Cloud

  • Hard to measure an actual ROI give our complex selling. However as a business we are happy to continue investing in the product
Richard Massey | TrustRadius Reviewer

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