What users are saying about
7 Ratings
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Score 7.3 out of 100
27 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Envoy Visitors is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Crestron Fusion

60%
2 Ratings
8.4

Envoy Visitors

84%
14 Ratings

Support Rating

Crestron Fusion

N/A
0 Ratings
9.6

Envoy Visitors

96%
8 Ratings

Likelihood to Recommend

Crestron Electronics

The Crestron Fusion software is best for a site that has a Crestron Programmer onsite to configure and maintain said system. It works well but needs to have someone keep up on changes or additions. Any environment where you don't have a Crestron expert onsite could be cost prohibitive, as your data would be inaccurate after every upgrade, unless you built the cost into the upgrade
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Envoy

Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.
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Pros

Crestron Electronics

  • Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
  • It has a decent ui and is easy to group and find assets. We arrange things by classroom.
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Envoy

  • Easily track and manage who is in your office.
  • Better security, as you know who is or was in your office.
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Cons

Crestron Electronics

  • It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
  • It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.
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Envoy

  • seems like a lot of updates
  • sometimes the app crashes
  • with regulations changing all the time. i worry if it's up to date
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Pricing Details

Crestron Fusion

Starting Price

Editions & Modules

Crestron Fusion editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Envoy Visitors

    Starting Price

    $119 per month

    Editions & Modules

    Envoy Visitors editions and modules pricing
    EditionModules
    Standard$119.001
    Premium$359.002

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Crestron Electronics

    No answers on this topic

    Envoy

    The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.
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    Alternatives Considered

    Crestron Electronics

    At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.
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    Envoy

    I would imagine that Envoy has a very user-friendly and streamlined process for the visitor registration office. After the pandemic, solutions like this weren’t really in place. Now that the hybrid workforce is something of the foreseeable future, we were able to onboard with Envoy very quickly and it has cemented itself as an application of usage within our stack.
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    Return on Investment

    Crestron Electronics

    • Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
    • It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.
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    Envoy

    • Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
    • We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.
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    Screenshots

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