What users are saying about
2 Ratings
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Score 9 out of 100
12 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Crestron Fusion

If you are using a lot of Crestron equipment in your environment you really do need to deploy this management software
Mark Fitzgerald | TrustRadius Reviewer

Envoy Visitors

Envoy is an excellent application of a simple digital sign-in experience that uses off-the-shelf hardware. The ability to use the Envoy passport app creates a gamified feel for frequent users with their "visitor stamps" and is very convenient with the Bluetooth function that detects when the frequent visitor has entered the building.
Alvin Landicho | TrustRadius Reviewer

Pros

Crestron Fusion

  • Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
  • It has a decent ui and is easy to group and find assets. We arrange things by classroom.
Mark Fitzgerald | TrustRadius Reviewer

Envoy Visitors

  • Utilise off-the-shelf hardware (iPad) for a seamless sign-in experience.
  • Ability to send NDA's electronically and accept digital signatures on the iPad.
Alvin Landicho | TrustRadius Reviewer

Cons

Crestron Fusion

  • It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
  • It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.
Mark Fitzgerald | TrustRadius Reviewer

Envoy Visitors

  • Integration with our CRM is only available through Zapier, but it creates duplicates every time a recurring guest checks in.
  • It would be great if each device you set up Envoy on could have custom permissions.
Patrick Palmer | TrustRadius Reviewer

Support Rating

Crestron Fusion

No score
No answers yet
No answers on this topic

Envoy Visitors

Envoy Visitors 9.7
Based on 8 answers
Envoy's support is top-notch. Their response times are very reasonable and their reps are very knowledgable. If they don't know the answer right away, they will go right into case creation.
Isidoro &quot;Roy&quot; Jovero | TrustRadius Reviewer

Alternatives Considered

Crestron Fusion

We had several competitors to Crestron and in part because of Fusion and because of their DMPS line we have standardized on their products. Having this level of standardization really helped us have a much more solid solution. We have brought down our incidents from 90 per month to under ten.
Mark Fitzgerald | TrustRadius Reviewer

Envoy Visitors

It's pretty much the same. You just need to listen to what the public wants and give them the features they're asking as long as they're within reason. See what the competition is offering and match them with the features and do competitive pricing and you're good! Envoy all the way!
Anonymous | TrustRadius Reviewer

Return on Investment

Crestron Fusion

  • Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
  • It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.
Mark Fitzgerald | TrustRadius Reviewer

Envoy Visitors

  • Removed sign-in books to improve security
  • An auditable log of visitors
  • NDA management and automation
  • Integrations with WiFi provider for visitors/guest network logins
David Gano | TrustRadius Reviewer

Pricing Details

Crestron Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Crestron Fusion Editions & Modules

Additional Pricing Details

Envoy Visitors

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Envoy Visitors Editions & Modules

Edition
Standard$119.001
Premium$359.001
  1. Per Month
Additional Pricing Details

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