Likelihood to Recommend Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
Read full review I would recommend this for the ease of use and price. It is a good value for any website developer or designer to be able to create multiple websites a year with super simple coding. If you've got a way to speed up your website without using WP Rocket, then it's even better! I think this software is specifically made for someone with a coding background and would recommend that you have a background with Wordpress to make using this software even easier
Read full review Pros Build & manage digital experiences without dependency on your IT team Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing. Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user Read full review Easy to implement different sections of a page such as images, text blocks, forms etc. There is a range of example pages available for you to change to suit your brand or to provide some inspiration It is easy to add custom CSS (or similar) Read full review Cons Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019. Integration with 3rd party digital asset management tools would be great. Smoother integration with source control would be nice. Read full review More Enterprise Features would be nice More integration with 3rd party form plugins like Gravity Forms Sometimes it gets confusing working with template features like headers. Editing in one place may accidentally affect the entire site and it is not always clear. Read full review Likelihood to Renew None of our Crownpeak clients are currently thinking about replatforming.
Read full review Usability Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
Read full review Elementor is one of those website builders that is really easy to get started with. The drag and drop features make it easy to create attractive and creative webpages for even the non-website designer. Some of the features available are not easy to find or easy to discover when you first start using Elementor. Practice makes perfect.
Read full review Reliability and Availability We have never encountered any issues with the availability.
Read full review Performance Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Read full review Support Rating Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Read full review There support is slow and at times can be frustrating and this is why many prefer to air out their frustrations within the Facebook group community. I tend to give up as when I'm working on something and something goes wrong I need the help straight away. I do not have the patience to wait anymore.
Read full review In-Person Training We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
Read full review Online Training My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
Read full review Implementation Rating SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Read full review Alternatives Considered I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
Read full review Thrive Leads and thrive architect is a pain to update, they've changed version and name in recent years. I am unable to update because every time there was an upgrade or new release of the plugin it caused issues with my website's functionality which has left me stuck updating old versions that don't work anymore. With Elementor i haven't had this issue.
Read full review Scalability In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Read full review Return on Investment I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be. It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise. It helps our clients not have to deal with their own IT teams, which they tend to dislike working with. Read full review Elementor has made it possible for our non-profit to stand out in the non-profit space in which we operate. Our website was highly flexible and looked great, which provided confidence to our donors. Elementor has never been a weak spot in the security of our website. We've had several attempted attacks against our website and yet everything was remained locked down. We have only used the free version of Elementor, so it has kept our costs low and allowed us to have a professional looking website, but being able to put more money towards our charitable cause rather than IT. Read full review ScreenShots