Customer.io vs. Gammadyne Mailer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer.io
Score 8.2 out of 10
Small Businesses (1-50 employees)
Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year.
$100
per month
Gammadyne Mailer
Score 9.1 out of 10
Small Businesses (1-50 employees)
Gammadyne Mailer is Windows software for automating a business's email marketing. Email services are prohibitively expensive for a large mailing list. With Gammadyne Mailer, users can install it and send as many emails as desired. There is only a recurring fee if a user wishes to track opens and clicks. But the vendor states even that is inexpensive, and that users are not required to track the entire mailing list. By utilizing a website's mail server, or renting a cheap server, they state…
$130
one-time fee 5 activations
Pricing
Customer.ioGammadyne Mailer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Customer.ioGammadyne Mailer
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$50 per hour
Additional DetailsEssentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation.A license entitles the user to five activations. Activations are not restricted to one machine or user. Minor upgrades are free, major upgrades cost one activation.
More Pricing Information
Community Pulse
Customer.ioGammadyne Mailer
Top Pros
Top Cons
Features
Customer.ioGammadyne Mailer
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Customer.io
-
Ratings
Gammadyne Mailer
8.4
2 Ratings
3% above category average
WYSIWYG email editor00 Ratings9.02 Ratings
Dynamic content00 Ratings9.12 Ratings
Ability to test dynamic content00 Ratings8.21 Ratings
A/B testing00 Ratings7.31 Ratings
Mobile optimization00 Ratings9.02 Ratings
Email deliverability reporting00 Ratings9.12 Ratings
List management00 Ratings9.12 Ratings
Triggered drip sequences00 Ratings6.41 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Customer.io
-
Ratings
Gammadyne Mailer
5.5
1 Ratings
35% below category average
Dashboards00 Ratings5.51 Ratings
Standard reports00 Ratings6.41 Ratings
Custom reports00 Ratings4.51 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Customer.io
-
Ratings
Gammadyne Mailer
6.4
1 Ratings
28% below category average
URL Validation00 Ratings6.41 Ratings
Image Validation00 Ratings6.41 Ratings
Spelling and Grammar Check00 Ratings6.41 Ratings
Spam Testing00 Ratings6.41 Ratings
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Customer.ioGammadyne Mailer
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Conversica
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VerticalResponse
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All AlternativesView all alternativesView all alternatives
User Ratings
Customer.ioGammadyne Mailer
Likelihood to Recommend
9.9
(8 ratings)
9.0
(2 ratings)
Usability
-
(0 ratings)
7.3
(1 ratings)
Support Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Customer.ioGammadyne Mailer
Likelihood to Recommend
Customer.io
This tool is well-suited for companies looking to run email marketing campaigns or send out newsletters regularly to their users/customers. The workflow setup is especially useful for companies who want to send specific emails based on user behavior - i.e. they've not logged in recently, have bought a specific product, haven't opened any emails, etc. This could also be useful for freelancers like me since you can create different workspaces within Customer.io. I have configured it this way to handle email marketing for a few of my clients, and the software keeps everything organized and separate. This might not be the best tool for small businesses, considering the price. It may be better to start out with a cheaper email marketing tool, and then if/when necessary, scale-up with a tool like Customer.io.
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Gammadyne Corporation
Our email campaigns are simple (we don't require automation) and we don't have a big box CRM. For us, Gammadyne works perfectly. It's simple and cost-effective.
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Pros
Customer.io
  • Managing users, attributes and events. You are easily able to modify any user, based on their ID, and add or remove attributes, assign events to them. That makes it very easy to segment later and to assign them to several campaigns based on behavior. Just a warning: this integration isn't so easy (at least it wasn't for us).
  • Creating workflows of campaigns is very easy. You can quickly create behavioral campaigns based on attributes, segments and add elements to the workflow. You can send an email, then wait, then send another, then exit the campaign if they converted, etc. The workflow is easy to configure and very powerful for automation.
  • We don't use many email templates (we make them in MJML) but it's very easy to add senders, to change templates and in general to test designs.
  • Deliverability works very well, at least for us. It sends emails pretty fast and without issues.
  • Exporting is very quick and easy. Importing wasn't a feature until recently, but it works well too.
  • Seeing activity it's also useful. In general, logs are awesome (be it of a customer, of activity on the site, email sends, etc.).
  • We don't use environments, but it might be very useful for a bigger company.
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Gammadyne Corporation
  • Professional
  • Not SAAS software
  • Lifetime License
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Cons
Customer.io
  • Push notifications are very rudimentary. Everything has to be done by hand unless you're sending an extremely simple message.
  • A bit too email centric.
  • Lacks an ability to schedule messages on a daily, weekly, etc. basis.
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Gammadyne Corporation
  • It would help if the tracking reports didn't expire.
  • I would like to see customizing options in the tracking reports.
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Usability
Customer.io
No answers on this topic
Gammadyne Corporation
Should be better for UI/UX of the software but Gammadyne work always as expected (That's the most important thing for us)
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Support Rating
Customer.io
No answers on this topic
Gammadyne Corporation
Always fast answers
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Alternatives Considered
Customer.io
Customer.io was really the first pure, full-featured drip email program on the market and as far as I know, it's still the simplest and best overall for that specific function. SendGrid has also added drip campaign features, but I would seriously evaluate Customer.io against any other drip email provider because they really have all the key elements you need to make it work.
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Gammadyne Corporation
Read full review
Return on Investment
Customer.io
  • Fast testing for new products to specific groups. It saves a lot of time and money.
  • Removed workload from marketing = more time to make it better.
  • Better contact with specific groups, seeing a increase in sales because of this.
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Gammadyne Corporation
  • The ability to quickly communicate with our clients via email is always a positive.
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ScreenShots

Customer.io Screenshots

Screenshot of account performance visible at a glance from the Dashboard view.Screenshot of Drag and drop messages, time delays, and branches where desired, to build cross-channel campaigns.Screenshot of Localization for global audiences. One message delivered in multiple languages.Screenshot of Triggered campaigns based on forms submissions, customer attributes, customer actions, and dates.Screenshot of Data-driven or manual segments can be created in the no-code builder for recipient lists, campaign triggers, filters, and conversion goals.Screenshot of Emails are built with a code editor that helps navigate code and iterate.

Gammadyne Mailer Screenshots

Screenshot of HeadersScreenshot of ContentScreenshot of Email TemplatesScreenshot of DatabaseScreenshot of SegmentationScreenshot of Scheduler