What users are saying about
28 Ratings
28 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Email & Online Marketing

    Customer.io

    Feature Set Not Supported
    N/A
    8.2

    Gammadyne Mailer

    82%
    Gammadyne Mailer ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    A/B testing

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Mobile optimization

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    List management

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Reporting & Analytics

    Customer.io

    Feature Set Not Supported
    N/A
    5.5

    Gammadyne Mailer

    55%
    Gammadyne Mailer ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    Pre-Send Testing

    Customer.io

    Feature Set Not Supported
    N/A
    6.4

    Gammadyne Mailer

    64%
    Gammadyne Mailer ranks higher in 4/4 features

    URL Validation

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Image Validation

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Spelling and Grammar Check

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Spam Testing

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Attribute Ratings

    • Customer.io is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.9

    Customer.io

    99%
    8 Ratings
    8.7

    Gammadyne Mailer

    87%
    2 Ratings

    Usability

    Customer.io

    N/A
    0 Ratings
    7.3

    Gammadyne Mailer

    73%
    1 Rating

    Support Rating

    Customer.io

    N/A
    0 Ratings
    8.2

    Gammadyne Mailer

    82%
    1 Rating

    Likelihood to Recommend

    Customer.io

    This tool is well-suited for companies looking to run email marketing campaigns or send out newsletters regularly to their users/customers. The workflow setup is especially useful for companies who want to send specific emails based on user behavior - i.e. they've not logged in recently, have bought a specific product, haven't opened any emails, etc. This could also be useful for freelancers like me since you can create different workspaces within Customer.io. I have configured it this way to handle email marketing for a few of my clients, and the software keeps everything organized and separate. This might not be the best tool for small businesses, considering the price. It may be better to start out with a cheaper email marketing tool, and then if/when necessary, scale-up with a tool like Customer.io.
    Read full review

    Gammadyne Corporation

    Our email campaigns are simple (we don't require automation) and we don't have a big box CRM. For us, Gammadyne works perfectly. It's simple and cost-effective.
    Read full review

    Pros

    Customer.io

    • Managing users, attributes and events. You are easily able to modify any user, based on their ID, and add or remove attributes, assign events to them. That makes it very easy to segment later and to assign them to several campaigns based on behavior. Just a warning: this integration isn't so easy (at least it wasn't for us).
    • Creating workflows of campaigns is very easy. You can quickly create behavioral campaigns based on attributes, segments and add elements to the workflow. You can send an email, then wait, then send another, then exit the campaign if they converted, etc. The workflow is easy to configure and very powerful for automation.
    • We don't use many email templates (we make them in MJML) but it's very easy to add senders, to change templates and in general to test designs.
    • Deliverability works very well, at least for us. It sends emails pretty fast and without issues.
    • Exporting is very quick and easy. Importing wasn't a feature until recently, but it works well too.
    • Seeing activity it's also useful. In general, logs are awesome (be it of a customer, of activity on the site, email sends, etc.).
    • We don't use environments, but it might be very useful for a bigger company.
    Read full review

    Gammadyne Corporation

    • Professional
    • Not SAAS software
    • Lifetime License
    Read full review

    Cons

    Customer.io

    • Push notifications are very rudimentary. Everything has to be done by hand unless you're sending an extremely simple message.
    • A bit too email centric.
    • Lacks an ability to schedule messages on a daily, weekly, etc. basis.
    Read full review

    Gammadyne Corporation

    • It would help if the tracking reports didn't expire.
    • I would like to see customizing options in the tracking reports.
    Read full review

    Pricing Details

    Customer.io

    Starting Price

    $150 per month

    Editions & Modules

    Customer.io editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Our basic plan starts at $150 a month and includes 8,000 profiles and up to a million messages. Our premium plan, ideal for high-growth companies looking for greater control over their messaging outcomes includes an annual contract, a 90-day onboarding program, and more. Our enterprise plan, ideal for at-scale companies looking to create world-class customer experiences includes a dedicated CSM, managed infrastructure, and more.

      Gammadyne Mailer

      Starting Price

      Editions & Modules

      Gammadyne Mailer editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional $45

        Additional Details

        A license entitles the user to five activations. Activations are not restricted to one machine or user. Minor upgrades are free, major upgrades cost one activation.

        Usability

        Customer.io

        No answers on this topic

        Gammadyne Corporation

        Should be better for UI/UX of the software but Gammadyne work always as expected (That's the most important thing for us)
        Read full review

        Support Rating

        Customer.io

        No answers on this topic

        Gammadyne Corporation

        Always fast answers
        Read full review

        Alternatives Considered

        Customer.io

        Customer.io was really the first pure, full-featured drip email program on the market and as far as I know, it's still the simplest and best overall for that specific function. SendGrid has also added drip campaign features, but I would seriously evaluate Customer.io against any other drip email provider because they really have all the key elements you need to make it work.
        Read full review

        Gammadyne Corporation

        Read full review

        Return on Investment

        Customer.io

        • Fast testing for new products to specific groups. It saves a lot of time and money.
        • Removed workload from marketing = more time to make it better.
        • Better contact with specific groups, seeing a increase in sales because of this.
        Read full review

        Gammadyne Corporation

        • The ability to quickly communicate with our clients via email is always a positive.
        Read full review

        Screenshots

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