What users are saying about
4 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 2.7 out of 100

Likelihood to Recommend

CyberSource

It is the gold standard for e-commerce use. Others out there and can cost less, but CyberSource has been the leader for some time.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

TSYS Payment Gateway is well suited for a small business or medical practice looking for a payment management system that is, overall, easy to use and straightforward. TSYS is user-friendly and generates detailed user reports to show businesses which credit and debit card payments have processed during the specified time period.
Anonymous | TrustRadius Reviewer

Pros

CyberSource

  • Advanced search capabilities
  • Provides detailed info on transactions
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

  • Generates detailed reports
  • Allows for multiple users to access at one time
  • Easy to read statements
Anonymous | TrustRadius Reviewer

Cons

CyberSource

  • Technical documentation is messy and requires a lot of cleanup.
  • API sometimes is confusing and documentation makes it even more confusing.
  • Fraud detection must be more intelligent and be based on machine learning.
Yuri Anischenko | TrustRadius Reviewer

TSYS Payment Gateway

  • [Changed] fee schedule.
  • [TSYS Payment Gateway] [said] they would issue [refunds] and then it was denied.
Karen Takashima | TrustRadius Reviewer

Alternatives Considered

CyberSource

Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
Nitin Garg | TrustRadius Reviewer

TSYS Payment Gateway

Clover and square were up front with all fees. [I think] TSYS will try to sell you their product saying medical credit card processing has to be HIPAA complaint. [I feel] [this] is [not] true. They will say they don't have a minimum processing fee. [I feel] [this] is also not true.
Karen Takashima | TrustRadius Reviewer

Return on Investment

CyberSource

  • E-commerce could not function without being able to take a credit card, they provide this ability
  • Fraud protection can stop a loss of many thousands of dollars a month.
  • Ease of connecting to PayPal
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

  • Positive impact on work flow- employees can quickly cross-reference reports to close out the day
  • TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
  • More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.
Anonymous | TrustRadius Reviewer

Pricing Details

CyberSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TSYS Payment Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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