What users are saying about
23 Ratings
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Score 8.5 out of 100
47 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

It is valuable software for when it comes to a large or medium organization, since it helps to protect the endpoints, but as the number of servers increases its value increases. However, it is important to keep in mind that when it comes to low end devices, its protection can affect their performance. This is because it is not a software with a very light agent.
Emma Jones Smith | TrustRadius Reviewer

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Symantec Advanced Threat Protection

  • USB Control. Only allow certain usb devices to be connected and allow on certain users to have the ability to us usb keys.
  • Easy of Administration, configuration and installation.
  • Support is excellent. When I've called in for help they go above and beyond to help you resolve you issue or answer your questions on a certain configuration.
Randy MacFarland | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

  • The interface can be a little wonky at times and can slow to a crawl when trying to do too much.
  • Having to manually (or use another tool such as Symantec Enterprise Manager) to upgrade the endpoints is not the best way to implement clients.
  • Pricing for purchase and upgrade is a little strange and takes more thinking than it should.
  • They were recently purchased by Broadcomm and the new regime has been making some changes that appear to be more for larger customers.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Darktrace

No score
No answers yet
No answers on this topic

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 7.0
Based on 2 answers
Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
Anonymous | TrustRadius Reviewer

Usability

Darktrace

No score
No answers yet
No answers on this topic

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 7.0
Based on 2 answers
There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto
Anonymous | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 3 answers
Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
Anonymous | TrustRadius Reviewer

Implementation Rating

Darktrace

No score
No answers yet
No answers on this topic

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection is one of the best compared to other current vendors & competitors. Symantec Advanced Threat Protection has the most complete features such as content analysis, network detection & response, web filtering, email detection & response, content analysis, web isolation, & more. It had slow development at the beginning but the acceleration for the last few years was incredible.
Zuhair Hasan | TrustRadius Reviewer

Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

  • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
  • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
  • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
Andrew Bouwhuis | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Advanced Threat Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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