What users are saying about
18 Ratings
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Score 7.9 out of 100
31 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

It is well suited in most corporate environments that want an easy to maintain anti-virus program. The only major drawback we experienced was not having the ability to easily interact with the UI. Some other AV programs have more straightforward graphics and management panels. However, overall it did a great job at protecting the company.
Anonymous | TrustRadius Reviewer

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Symantec Advanced Threat Protection

  • It seems to be very good at protecting us from threats. We don't have users who are doing stupid things or anything, but we have never had a severe compromise.
  • The management is pretty easy (we are using the on-prem version), it's full of the ability to see what's going on and customize things.
  • The client runs without much issue, and without users' knowledge or involvement.
Andrew Bouwhuis | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

  • Improve the protection of the system in all areas.
  • The employees are now safer and relaxed about security.
  • The company now has more protection in the data and information.
Luciano Rios | TrustRadius Reviewer

Likelihood to Renew

Darktrace

No score
No answers yet
No answers on this topic

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
Simplicity and scale of product
Anonymous | TrustRadius Reviewer

Usability

Darktrace

No score
No answers yet
No answers on this topic

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 1 answer
Easy to use once you have done the research and self education
Anonymous | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 2 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

Symantec Advanced Threat Protection 8.0
Based on 3 answers
Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

Cisco FireAMP was a terrible competitor to Symantec. Outdated UI, often flagged itself as a threat, and difficult to manage/trust.Avast was much better than Symantec, however, its deployment was more difficult. But detection was great and we could trust its results much more. Malwarebytes was the best out of all. We could trust the results, and it was easy to use and deploy. There were no issues with this application compared to Symantec.
David Crawford | TrustRadius Reviewer

Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Symantec Advanced Threat Protection

  • Good reliability record. High level of detections. Blacks threats well.
  • Updates and deployment are easy and reliable.
  • Has protected our systems and business users well.
Anonymous | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Advanced Threat Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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