What users are saying about
16 Ratings
74 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Heather Robinette, MBA | TrustRadius Reviewer

GoodData

Good Data is well suited for companies that are looking to build a reporting platform into their products and relieve load on their internal development team to do so. It can be deployed with a variety of customization levels. I would not necessarily suggest Good Data for internal reporting as a business intelligence platform. [I feel like] it shines most as a white labeled product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Databox
9.1
GoodData
Pixel Perfect reports
Databox
9.5
GoodData
Customizable dashboards
Databox
9.0
GoodData
Report Formatting Templates
Databox
8.9
GoodData

Ad-hoc Reporting

Databox
8.6
GoodData
Drill-down analysis
Databox
8.0
GoodData
Formatting capabilities
Databox
8.9
GoodData
Integration with R or other statistical packages
Databox
7.9
GoodData
Report sharing and collaboration
Databox
9.6
GoodData

Report Output and Scheduling

Databox
8.4
GoodData
Publish to Web
Databox
9.0
GoodData
Publish to PDF
Databox
9.1
GoodData
Report Versioning
Databox
7.7
GoodData
Report Delivery Scheduling
Databox
9.1
GoodData
Delivery to Remote Servers
Databox
7.1
GoodData

Data Discovery and Visualization

Databox
7.9
GoodData
Pre-built visualization formats (heatmaps, scatter plots etc.)
Databox
8.5
GoodData
Location Analytics / Geographic Visualization
Databox
7.2
GoodData
Predictive Analytics
Databox
8.0
GoodData

Pros

Databox

  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
Michael Glover | TrustRadius Reviewer

GoodData

  • It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
  • GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
  • For me it is so convenient because everything just gets saturated on a single page.
Sofia Martinez | TrustRadius Reviewer

Cons

Databox

  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
Anonymous | TrustRadius Reviewer

GoodData

  • Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
  • No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
  • Learning MAQL programming language is necessary to be able to use the product meaningfully.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Databox

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.1
Based on 14 answers
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
Robert J. Moreau | TrustRadius Reviewer

Usability

Databox

Databox 9.0
Based on 1 answer
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Anonymous | TrustRadius Reviewer

GoodData

GoodData 7.8
Based on 8 answers
While it takes some time to get used to the way in which reporting is created, once you are setup it is not hard to scale on your reporting. It may be hard to regain momentum if new reports are not created regularly. However, the existing reporting is comprehensive enough.
Jeremias Padilla | TrustRadius Reviewer

Reliability and Availability

Databox

No score
No answers yet
No answers on this topic

GoodData

GoodData 7.0
Based on 2 answers
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk | TrustRadius Reviewer

Performance

Databox

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.0
Based on 2 answers
Performance on refreshing metrics works well.
Rob Gottschalk | TrustRadius Reviewer

Support Rating

Databox

Databox 9.8
Based on 6 answers
I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Heather Robinette, MBA | TrustRadius Reviewer

GoodData

GoodData 8.7
Based on 4 answers
GoodData is still a small, hungry and very capable organization. I do hope while they grow and scale up their operations they will maintain this hungry yet humble culture that is always there for their customers.
Mark Brennan | TrustRadius Reviewer

In-Person Training

Databox

No score
No answers yet
No answers on this topic

GoodData

GoodData 9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan | TrustRadius Reviewer

Online Training

Databox

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

Databox

No score
No answers yet
No answers on this topic

GoodData

GoodData 9.0
Based on 4 answers
Thorough, professional and on time.
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

Databox

Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
Daniel Berry | TrustRadius Reviewer

GoodData

Each one of the above players had an interesting platform. Ultimately, GoodData beat them based on our need for a customizable user experience, ability to embed, affordable license that is NOT on a per user basis (because if you want adoption, you shouldn't directly tie cost to number of users), and guaranteed performance for certain price points without having to get an incredibly powerful virtual server.We wouldn't need to perform crazy complicated statistical formulas within the space and much of the self service would be targeting users who are non-technical (or at least building visualizations isn't their full-time job).
James Roettger | TrustRadius Reviewer

Return on Investment

Databox

  • It has helped us to show our value to clients
  • Easily digestible dashboards make it easy to understand what you're looking at
Dustin Brackett | TrustRadius Reviewer

GoodData

  • It has helped us drive down support ticket volume
  • Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
  • Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us
Ramprasad Rangachary, PMP® | TrustRadius Reviewer

Screenshots

Pricing Details

Databox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Databox Editions & Modules

Additional Pricing Details

GoodData

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* customer/month

GoodData Editions & Modules

On-premise Edition
10 Workspaces$200.001
  1. Per Month
SaaS Edition
Free$01
Growth$202
EnterpriseCustom pricing3
  1. Up to 5 customers. Get started with analytics for free. Empower your customers with analytics without any of the risk of a large investment.
  2. Starting from $20 per customer per month. Build out your analytics as you grow. Add new customers as your business grows, while scaling your pricing at a predictable rate.
  3. Deliver robust analytics without limits. Deploy an end-to-end analytics platform that’s specifically designed to meet the unique needs of your enterprise.
Additional Pricing Details
For the latest pricing information, visit: https://www.gooddata.com/pricing/

Rating Summary

Add comparison