Likelihood to Recommend I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Read full review Honestly, I described everything in the first question. Key for us was easy to use and very fast setup and integration to our platform. I can really appreciate all support and guidance provide by GoodData team on the begining and even continuosly when we need some help or we need to resolve some issues.
Read full review Pros Create dashboards from a variety of data sources. Set & track goals based on the data and metrics provided. Send alerts and scorecard updates to Slack and email automatically. Read full review GoodData provides advanced analytics for predictive modeling. This assists in identifying potential issues before they arise, and making proactive decisions. GoodData prioritizes data security and compliance, providing features that help IT firms like ours adhere to regulatory requirements. GoodData gives high customization dashboards, allows us professionals to create tailored view of KPI. Read full review Cons Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago Read full review Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience. To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful. For new users, the interface can be made more user friendly which would promote easy navigation through features of tool. Read full review Likelihood to Renew Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage
Read full review Usability Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Read full review GoodData provided us with strong overall usability and provided us a platform for various business analytics. Its user-friendly and insightful reports and also the dashboards. Me and my team really appreciate the platform's ability to streamline decision-making processes. However, there is a learning curve during initial setup as I mentioned before. Continuous improvements in the onboarding could further enhance GoodData's usability as well.
Read full review Reliability and Availability We are approximately one month since go-live. There has been one short outage.
Read full review Performance Performance on refreshing metrics works well.
Read full review Support Rating I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Read full review Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
Read full review In-Person Training Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Read full review Online Training GoodData implementation team was professional and courteous
Read full review Implementation Rating Thorough, professional and on time.
Read full review Alternatives Considered Databox is unique in its ability to report from multiple data sources.
Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox.
Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone.
Tableau is also superior with customization
Read full review GoodData was more cost effective and did not necessitate additional spend on internal resources. The end user interface was easy to use and did not require additional set up or customization. The clients required little support from the Prometric staff to use the product
Read full review Return on Investment It has helped us to show our value to clients Easily digestible dashboards make it easy to understand what you're looking at Read full review We have been able to quickly go to market with a feature-rich version of our application. The licensing costs are manageable but make our offering more expensive than alternatives. The possibility to horizontal scaling with Kubernetes is a bright outlook for our business. Read full review ScreenShots