What users are saying about
21 Ratings
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Top Rated
91 Ratings
21 Ratings
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Score 8.8 out of 100

GoodData

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Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    BI Standard Reporting

    9.3

    Databox

    93%

    GoodData

    Feature Set Not Supported
    N/A
    Databox ranks higher in 3/3 features

    Pixel Perfect reports

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Customizable dashboards

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Report Formatting Templates

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Ad-hoc Reporting

    8.6

    Databox

    86%

    GoodData

    Feature Set Not Supported
    N/A
    Databox ranks higher in 4/4 features

    Drill-down analysis

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Formatting capabilities

    8.9
    89%
    8 Ratings
    N/A
    0 Ratings

    Integration with R or other statistical packages

    7.9
    79%
    3 Ratings
    N/A
    0 Ratings

    Report sharing and collaboration

    9.5
    95%
    8 Ratings
    N/A
    0 Ratings

    Report Output and Scheduling

    8.3

    Databox

    83%

    GoodData

    Feature Set Not Supported
    N/A
    Databox ranks higher in 5/5 features

    Publish to Web

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Publish to PDF

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    Report Versioning

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Report Delivery Scheduling

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Delivery to Remote Servers

    7.1
    71%
    3 Ratings
    N/A
    0 Ratings

    Data Discovery and Visualization

    7.8

    Databox

    78%

    GoodData

    Feature Set Not Supported
    N/A
    Databox ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Location Analytics / Geographic Visualization

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Predictive Analytics

    7.9
    79%
    5 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Databox is rated higher in 2 areas: Usability, Support Rating
    • GoodData is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Databox

    80%
    8 Ratings
    8.1

    GoodData

    81%
    38 Ratings

    Likelihood to Renew

    Databox

    N/A
    0 Ratings
    8.1

    GoodData

    81%
    14 Ratings

    Usability

    9.0

    Databox

    90%
    1 Rating
    7.7

    GoodData

    77%
    17 Ratings

    Availability

    Databox

    N/A
    0 Ratings
    7.0

    GoodData

    70%
    2 Ratings

    Performance

    Databox

    N/A
    0 Ratings
    8.0

    GoodData

    80%
    2 Ratings

    Support Rating

    9.8

    Databox

    98%
    6 Ratings
    8.5

    GoodData

    85%
    7 Ratings

    In-Person Training

    Databox

    N/A
    0 Ratings
    9.0

    GoodData

    90%
    1 Rating

    Online Training

    Databox

    N/A
    0 Ratings
    8.0

    GoodData

    80%
    1 Rating

    Implementation Rating

    Databox

    N/A
    0 Ratings
    9.0

    GoodData

    90%
    4 Ratings

    Ease of integration

    Databox

    N/A
    0 Ratings
    8.0

    GoodData

    80%
    1 Rating

    Likelihood to Recommend

    Databox

    I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
    Read full review

    GoodData

    Good Data is well suited for companies that are looking to build a reporting platform into their products and relieve the load on their internal development team to do so. It can be deployed with a variety of customization levels. I would not necessarily suggest Good Data for internal reporting as a business intelligence platform. [I feel like] it shines most as a white-labeled product.
    Read full review

    Pros

    Databox

    • Create dashboards from a variety of data sources.
    • Set & track goals based on the data and metrics provided.
    • Send alerts and scorecard updates to Slack and email automatically.
    Read full review

    GoodData

    • It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
    • GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
    • For me it is so convenient because everything just gets saturated on a single page.
    Read full review

    Cons

    Databox

    • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
    Read full review

    GoodData

    • Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
    • No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
    • Learning MAQL programming language is necessary to be able to use the product meaningfully.
    Read full review

    Pricing Details

    Databox

    Starting Price

    Editions & Modules

    Databox editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      GoodData

      Starting Price

      Editions & Modules

      GoodData editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Visit Website

        Likelihood to Renew

        Databox

        No answers on this topic

        GoodData

        Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
        Read full review

        Usability

        Databox

        Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
        Read full review

        GoodData

        While it takes some time to get used to the way in which reporting is created, once you are set up it is not hard to scale on your reporting. It may be hard to regain momentum if new reports are not created regularly. However, the existing reporting is comprehensive enough.
        Read full review

        Reliability and Availability

        Databox

        No answers on this topic

        GoodData

        We are approximately one month since go-live. There has been one short outage.
        Read full review

        Performance

        Databox

        No answers on this topic

        GoodData

        Performance on refreshing metrics works well.
        Read full review

        Support Rating

        Databox

        I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
        Read full review

        GoodData

        We use GoodData through a project management tool (Mavenlink). As such, the information schema and interface through which we interact with GoodData is built and administered by Mavenlink, and the support we receive to build reports is through Mavenlink. That said, the online documentation available for GoodData for setup, creating custom metrics and dashboards has all been sufficient and generally helpful
        Read full review

        In-Person Training

        Databox

        No answers on this topic

        GoodData

        Petr was a rock star - patient, knowledgeable, clear and easy to work with.
        Read full review

        Online Training

        Databox

        No answers on this topic

        GoodData

        GoodData implementation team was professional and courteous
        Read full review

        Implementation Rating

        Databox

        No answers on this topic

        GoodData

        Thorough, professional and on time.
        Read full review

        Alternatives Considered

        Databox

        Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
        Read full review

        GoodData

        Each one of the above players had an interesting platform. Ultimately, GoodData beat them based on our need for a customizable user experience, ability to embed, affordable license that is NOT on a per user basis (because if you want adoption, you shouldn't directly tie cost to number of users), and guaranteed performance for certain price points without having to get an incredibly powerful virtual server. We wouldn't need to perform crazy complicated statistical formulas within the space and much of the self service would be targeting users who are non-technical (or at least building visualizations isn't their full-time job).
        Read full review

        Return on Investment

        Databox

        • It has helped us to show our value to clients
        • Easily digestible dashboards make it easy to understand what you're looking at
        Read full review

        GoodData

        • It has helped us drive down support ticket volume
        • Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
        • Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us
        Read full review

        Screenshots

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