Item: GoodData
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

GoodData provides a means to offer client based workspaces to support our offered services to testing sponsors/clients. This is a pay for service for our clients and allows us to present the client data in a professional and polished manner.

Workspace provisioning for external use and segregation of data. This allows for us to provide known desired metrics on prepublished dashboards as well as a self serve area for other client needs.

Pros and Cons

Excellent User Interface
Intuitive controls\ease of use
Visualized data model for easy understanding
Self serve facility is an excellent service offering

Ingestion process is difficult to follow for non data engineers
Lack of real time data capability
Security model does not integrate easily with internal IAM

Return on Investment

polished offering to put in a clients hands
ease of use for internal staff
quick development of additional dashboards

Usability

The usability of the GoodData product sets it apart from competitors. As an end user the interface is straight forward and work as an end user would expect it to. The self service facility is easy to use and addressed a lot of requests that we were getting from clients for one off reports.

Implementation

It took several years to get GoodData up and running for our organization. We are currently in beta mode with our customers. The reason for the extended time of implementation was experimentation with customized Azure connectors and trying to solve latency requirements that could not be met due to the time for the data pipeline to the platform and subsequent batch.

Self-Service Analytics

Self service facility saves us time on a daily basis as customized client reports no longer have to be supported by the development staff and can be turned around quickly by the client themselves. This has both helped our clients solve their business issues\problems and reduced overall operational costs internally.

Key Insights

Do you think GoodData delivers good value for the price?

Yes

Are you happy with GoodData's feature set?

Yes

Did GoodData live up to sales and marketing promises?

Did implementation of GoodData go as expected?

Would you buy GoodData again?

Yes

Alternatives Considered

Tableau Server

GoodData was more cost effective and did not necessitate additional spend on internal resources. The end user interface was easy to use and did not require additional set up or customization. The clients required little support from the Prometric staff to use the product.

Other Software Used

Azure Data Factory, Apache Kafka, Apache Spark

Likelihood to Recommend

This product is well suited for small to medium sized commercial firms and for businesses practicing in a non profit industry. The cheap start up costs and speed to market are attractive to companies that cannot support internal development or information life cycle.

Larger companies using the product for their external customers may find that the product does not scale financially as well as other products in the market.

Easy and Fast UI experience with modeling capabilities

Overall Satisfaction with GoodData