Datadog vs Site24x7 All-in-One Monitoring

Likelihood to Recommend

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

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Verified User

Engineer in Information Technology

Marketing & Advertising Company, 1001-5000 employees

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Feature Rating Comparison

Datadog

Site24x7 All-in-One Monitoring

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Datadog

Site24x7 All-in-One Monitoring

Policy-based automation

Datadog

Site24x7 All-in-One Monitoring

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Datadog

Site24x7 All-in-One Monitoring

Antivirus and malware management

Pros

APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
Lightweight agent on hosts

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Anthony Zappala

ServiceNow Lead Engineer/Architect

WayfairInformation Technology and Services, 10,001+ employees

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Very clean website UI. Tests are well categorized and navigation is very simple.
The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
The cost of the platform is very cheap and the cost also scales at a low amount.
No on-premise footprint. All cloud-based.

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Rob Bates

Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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Cons

User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.

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Kevin Van Heusen

Software Architect

SpringAheadInternet, 51-200 employees

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Ability to edit an existing maintenance schedule, vs creating a new one each time
Grouping of emails to SMS and non SMS alerts to save on false alerts
Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

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Rob Domenico

Senior Systems Administrator

Bentek Inc.Computer Software, 51-200 employees

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Usability

Datadog 10.0

Based on 1 answer

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Datadog 8.4

Based on 12 answers

Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.

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Verified User

Professional in Information Technology

Human Resources Company, 51-200 employees

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Site24x7 All-in-One Monitoring 8.5

Based on 3 answers

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

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Wes Dunaway

Senior System Architect

WellsourceHealth, Wellness and Fitness, 11-50 employees

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Alternatives Considered

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

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Robert Paul

Technical Administrator

New Hampshire Retirement SystemGovernment Administration, 51-200 employees

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Return on Investment

One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time

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Rajeshh Raghavan

Systems Analyst, Engineering

Dreamworks AnimationEntertainment, 1001-5000 employees

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Cost savings have been substantial at approximately 70%.
We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

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Verified User

Professional in Finance and Accounting

Information Services Company, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Datadog Editions & Modules

On-premise Edition

Infrastructure	$15.00¹
Log Management	$1.27²
APM	$31.00³

Per Host Per Month
Per Million Log Events
Per Host Per Month

SaaS Edition

Free	$0¹
Standard	$15/host²
Enterprise	Custom³

Up to 5 hosts
Up to 500 hosts
500+ hosts

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$1.00*

* monitors

Site24x7 All-in-One Monitoring Editions & Modules

Edition

Starter	$9.00¹
Pro	$35.00²
Classic	$89.00³
Elite	$225.00⁴
Enterprise	$449.00⁵
Enterprise Plus Web	$899.00⁶

10 monitors
40 Monitors
100 Monitors
250 Monitors
500 Monitors
2500 Monitors

Additional Pricing Details

Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Datadog

Site24x7 All-in-One Monitoring

Datadog

Site24x7 All-in-One Monitoring

Datadog

Site24x7 All-in-One Monitoring

Likelihood to Recommend

Datadog

Site24x7 All-in-One Monitoring

Feature Rating Comparison

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Policy-based automation

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Antivirus and malware management

Pros

Datadog

Site24x7 All-in-One Monitoring

Cons

Datadog

Site24x7 All-in-One Monitoring

Usability

Datadog

Site24x7 All-in-One Monitoring

Support Rating

Datadog

Site24x7 All-in-One Monitoring

Alternatives Considered

Datadog

Site24x7 All-in-One Monitoring

Return on Investment

Datadog

Site24x7 All-in-One Monitoring

Screenshots

Datadog

Site24x7 All-in-One Monitoring

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Datadog Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Site24x7 All-in-One Monitoring Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison