What users are saying about
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 150 reviews and ratings
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 28 reviews and ratings
Feature Set Ratings
Monitoring Tasks

Datadog
Feature Set Not Supported
N/A

8.4
Site24x7 All-in-One Monitoring
84%
Site24x7 All-in-One Monitoring ranks higher in 5/5 features
Site24x7 All-in-One Monitoring ranks higher in 5/5 features
Remote monitoring

N/A
0 Ratings

9.1
91%
11 Ratings
Network device monitoring

N/A
0 Ratings

7.5
75%
8 Ratings
Multiple Server Monitoring

N/A
0 Ratings

8.7
87%
10 Ratings
Multi-device monitoring

N/A
0 Ratings

8.0
80%
8 Ratings
Automated alerts and notifications

N/A
0 Ratings

8.6
86%
11 Ratings
Management Tasks

Datadog
Feature Set Not Supported
N/A

7.4
Site24x7 All-in-One Monitoring
74%
Site24x7 All-in-One Monitoring ranks higher in 1/1 features
Site24x7 All-in-One Monitoring ranks higher in 1/1 features
Policy-based automation

N/A
0 Ratings

7.4
74%
9 Ratings
Reporting

Datadog
Feature Set Not Supported
N/A

8.5
Site24x7 All-in-One Monitoring
85%
Site24x7 All-in-One Monitoring ranks higher in 4/4 features
Site24x7 All-in-One Monitoring ranks higher in 4/4 features
Performance data reports

N/A
0 Ratings

8.3
83%
10 Ratings
Customizable reporting

N/A
0 Ratings

8.3
83%
10 Ratings
Data visualization

N/A
0 Ratings

8.7
87%
8 Ratings
Risk analysis

N/A
0 Ratings

8.6
86%
7 Ratings
Security

Datadog
Feature Set Not Supported
N/A

6.9
Site24x7 All-in-One Monitoring
69%
Site24x7 All-in-One Monitoring ranks higher in 1/1 features
Site24x7 All-in-One Monitoring ranks higher in 1/1 features
Antivirus and malware management

N/A
0 Ratings

6.9
69%
2 Ratings
Attribute Ratings
- Datadog is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings

8.6
Site24x7 All-in-One Monitoring
86%
13 Ratings
Usability

10.0
Datadog
100%
1 Rating

Site24x7 All-in-One Monitoring
N/A
0 Ratings
Support Rating

8.8
Datadog
88%
10 Ratings

8.1
Site24x7 All-in-One Monitoring
81%
3 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesSite24x7 All-in-One Monitoring
[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Verified User
Engineer in Information Technology
Marketing & Advertising Company, 1001-5000 employeesPros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
Site24x7 All-in-One Monitoring
- Very clean website UI. Tests are well categorized and navigation is very simple.
- The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
- The cost of the platform is very cheap and the cost also scales at a low amount.
- No on-premise footprint. All cloud-based.
Public & Private Cloud Senior Engineer
CreditsafeFinancial Services, 1001-5000 employees
Cons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
Site24x7 All-in-One Monitoring
- Ability to edit an existing maintenance schedule, vs creating a new one each time
- Grouping of emails to SMS and non SMS alerts to save on false alerts
- Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
Senior Systems Administrator
Bentek Inc.Computer Software, 51-200 employees
Pricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—Site24x7 All-in-One Monitoring
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1.00
Starting Price
$9 10 monitors
Site24x7 All-in-One Monitoring Editions & Modules
Edition
Starter | $9.001 |
---|---|
Pro | $35.002 |
Classic | $89.003 |
Elite | $225.004 |
Enterprise | $449.005 |
Enterprise Plus Web | $899.006 |
- 10 monitors
- 40 Monitors
- 100 Monitors
- 250 Monitors
- 500 Monitors
- 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesSite24x7 All-in-One Monitoring
No score
No answers yet
No answers on this topic
Support Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesSite24x7 All-in-One Monitoring
Site24x7 All-in-One Monitoring 8.1
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Senior System Architect
WellsourceHealth, Wellness and Fitness, 11-50 employees
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesSite24x7 All-in-One Monitoring
The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees
Return on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
Site24x7 All-in-One Monitoring
- Cost savings have been substantial at approximately 70%.
- We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
- Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Verified User
Professional in Finance and Accounting
Information Services Company, 501-1000 employees