What users are saying about

Datadog vs Site24x7 All-in-One Monitoring

Datadog
150 Ratings
Site24x7 All-in-One Monitoring
28 Ratings

Datadog

150 Ratings
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Score 8.3 out of 100

Based on 150 reviews and ratings

Site24x7 All-in-One Monitoring

28 Ratings
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Score 8.1 out of 100

Based on 28 reviews and ratings

Feature Set Ratings

    Monitoring Tasks

    Datadog

    Feature Set Not Supported
    N/A
    8.4

    Site24x7 All-in-One Monitoring

    84%
    Site24x7 All-in-One Monitoring ranks higher in 5/5 features
    Site24x7 All-in-One Monitoring ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    9.1
    91%
    11 Ratings

    Network device monitoring

    N/A
    0 Ratings
    7.5
    75%
    8 Ratings

    Multiple Server Monitoring

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    Multi-device monitoring

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Automated alerts and notifications

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Management Tasks

    Datadog

    Feature Set Not Supported
    N/A
    7.4

    Site24x7 All-in-One Monitoring

    74%
    Site24x7 All-in-One Monitoring ranks higher in 1/1 features
    Site24x7 All-in-One Monitoring ranks higher in 1/1 features

    Policy-based automation

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Reporting

    Datadog

    Feature Set Not Supported
    N/A
    8.5

    Site24x7 All-in-One Monitoring

    85%
    Site24x7 All-in-One Monitoring ranks higher in 4/4 features
    Site24x7 All-in-One Monitoring ranks higher in 4/4 features

    Performance data reports

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Customizable reporting

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Data visualization

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Risk analysis

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Security

    Datadog

    Feature Set Not Supported
    N/A
    6.9

    Site24x7 All-in-One Monitoring

    69%
    Site24x7 All-in-One Monitoring ranks higher in 1/1 features
    Site24x7 All-in-One Monitoring ranks higher in 1/1 features

    Antivirus and malware management

    N/A
    0 Ratings
    6.9
    69%
    2 Ratings

    Attribute Ratings

    • Datadog is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Datadog

    90%
    19 Ratings
    8.6

    Site24x7 All-in-One Monitoring

    86%
    13 Ratings

    Usability

    10.0

    Datadog

    100%
    1 Rating

    Site24x7 All-in-One Monitoring

    N/A
    0 Ratings

    Support Rating

    8.8

    Datadog

    88%
    10 Ratings
    8.1

    Site24x7 All-in-One Monitoring

    81%
    3 Ratings

    Likelihood to Recommend

    Datadog

    Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 19 answers on this topic

    Site24x7 All-in-One Monitoring

    [Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Pros

    Datadog

    • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
    • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
    • Lightweight agent on hosts

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    Anthony Zappala | TrustRadius Reviewer
    Anthony Zappala
    View all 19 answers on this topic

    Site24x7 All-in-One Monitoring

    • Very clean website UI. Tests are well categorized and navigation is very simple.
    • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
    • The cost of the platform is very cheap and the cost also scales at a low amount.
    • No on-premise footprint. All cloud-based.

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    Rob Bates | TrustRadius Reviewer
    Rob Bates
    View all 13 answers on this topic

    Cons

    Datadog

    • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
    • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
    • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.

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    Kevin Van Heusen | TrustRadius Reviewer
    Kevin Van Heusen
    View all 19 answers on this topic

    Site24x7 All-in-One Monitoring

    • Ability to edit an existing maintenance schedule, vs creating a new one each time
    • Grouping of emails to SMS and non SMS alerts to save on false alerts
    • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

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    Rob Domenico | TrustRadius Reviewer
    Rob Domenico
    View all 13 answers on this topic

    Pricing Details

    Datadog

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Up to 5 hosts

    Datadog Editions & Modules

    On-premise Edition
    Infrastructure$15.001
    Log Management$1.272
    APM$31.003
    1. Per Host Per Month
    2. Per Million Log Events
    3. Per Host Per Month
    SaaS Edition
    Free$01
    Standard$15/host2
    EnterpriseCustom3
    1. Up to 5 hosts
    2. Up to 500 hosts
    3. 500+ hosts
    Additional Pricing Details
    —

    Site24x7 All-in-One Monitoring

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $1.00

    Starting Price

    $9 10 monitors

    Site24x7 All-in-One Monitoring Editions & Modules

    Edition
    Starter$9.001
    Pro$35.002
    Classic$89.003
    Elite$225.004
    Enterprise$449.005
    Enterprise Plus Web$899.006
    1. 10 monitors
    2. 40 Monitors
    3. 100 Monitors
    4. 250 Monitors
    5. 500 Monitors
    6. 2500 Monitors
    Additional Pricing Details
    Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

    Usability

    Datadog

    Datadog 10.0
    Based on 1 answer
    The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Site24x7 All-in-One Monitoring

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Datadog

    Datadog 8.8
    Based on 10 answers
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 10 answers on this topic

    Site24x7 All-in-One Monitoring

    Site24x7 All-in-One Monitoring 8.1
    Based on 3 answers
    I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

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    Wes Dunaway | TrustRadius Reviewer
    Wes Dunaway
    View all 3 answers on this topic

    Alternatives Considered

    Datadog

    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 19 answers on this topic

    Site24x7 All-in-One Monitoring

    The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

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    Robert Paul | TrustRadius Reviewer
    Robert Paul
    View all 13 answers on this topic

    Return on Investment

    Datadog

    • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
    • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time

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    Rajeshh Raghavan | TrustRadius Reviewer
    Rajeshh Raghavan
    View all 19 answers on this topic

    Site24x7 All-in-One Monitoring

    • Cost savings have been substantial at approximately 70%.
    • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
    • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Screenshots

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