What users are saying about
102 Ratings
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Score 8.1 out of 100
23 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Datadog
Site24x7 All-in-One Monitoring
8.5
Remote monitoring
Datadog
Site24x7 All-in-One Monitoring
9.3
Network device monitoring
Datadog
Site24x7 All-in-One Monitoring
7.7
Multiple Server Monitoring
Datadog
Site24x7 All-in-One Monitoring
8.9
Multi-device monitoring
Datadog
Site24x7 All-in-One Monitoring
8.0
Automated alerts and notifications
Datadog
Site24x7 All-in-One Monitoring
8.5

Management Tasks

Datadog
Site24x7 All-in-One Monitoring
7.5
Policy-based automation
Datadog
Site24x7 All-in-One Monitoring
7.5

Reporting

Datadog
Site24x7 All-in-One Monitoring
8.3
Performance data reports
Datadog
Site24x7 All-in-One Monitoring
8.3
Customizable reporting
Datadog
Site24x7 All-in-One Monitoring
8.1
Data visualization
Datadog
Site24x7 All-in-One Monitoring
8.7
Risk analysis
Datadog
Site24x7 All-in-One Monitoring
8.0

Security

Datadog
Site24x7 All-in-One Monitoring
7.0
Antivirus and malware management
Datadog
Site24x7 All-in-One Monitoring
7.0

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Rob Bates | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
Rob Domenico | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

No score
No answers yet
No answers on this topic

Support Rating

Datadog

Datadog 8.4
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

Site24x7 All-in-One Monitoring 8.5
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Wes Dunaway | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
Robert Paul | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Site24x7 All-in-One Monitoring

  • Cost savings have been substantial at approximately 70%.
  • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
  • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Site24x7 All-in-One Monitoring

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1.00*

* monitors

Site24x7 All-in-One Monitoring Editions & Modules

Edition
Starter$9.001
Pro$35.002
Classic$89.003
Elite$225.004
Enterprise$449.005
Enterprise Plus Web$899.006
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Likelihood to Recommend

Datadog
9.1
Site24x7 All-in-One Monitoring
8.6

Usability

Datadog
10.0
Site24x7 All-in-One Monitoring

Support Rating

Datadog
8.4
Site24x7 All-in-One Monitoring
8.5

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