What users are saying about
23 Ratings
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Score 7.9 out of 100
15 Ratings
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Score 9.8 out of 100

Attribute Ratings

  • Spanning Backup for Office 365 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.8

Backupify

38%
3 Ratings
10.0

Spanning Backup for Office 365

100%
1 Rating

Likelihood to Renew

Backupify

N/A
0 Ratings
10.0

Spanning Backup for Office 365

100%
1 Rating

Usability

Backupify

N/A
0 Ratings
9.0

Spanning Backup for Office 365

90%
1 Rating

Support Rating

5.0

Backupify

50%
1 Rating

Spanning Backup for Office 365

N/A
0 Ratings

Likelihood to Recommend

Datto Inc

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
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Spanning Cloud Apps, a Kaseya Company

Spanning Backup is perfect for us smaller organizations that have fewer users we're not forced to buy a set amount of licenses to use the service. I can buy one license to however many I need. Other solutions do not offer this kind of flexibility. The other feature I like about Spanning Backup there is no need for me to run an on-premises server to store my backups other solutions will require running an on-premises server. Spanning backups are stored offsite managed by the Spanning team.
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Pros

Datto Inc

  • Restoration of files/emails.
  • Searchable.
  • Restore to another user.
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Spanning Cloud Apps, a Kaseya Company

  • Offsite backups
  • Reliable
  • Affordable
  • Easy to manage
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Cons

Datto Inc

  • Improved UI.
  • Improved Wizard to start initial sync.
  • Improved search.
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Spanning Cloud Apps, a Kaseya Company

  • It would be nice to have the ability to restore multiple emails using a date range
  • Add an option to backup Microsoft Teams
  • Add an option to backup 3rd party cloud apps already connected to my Office 365 tenant.
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Pricing Details

Backupify

Starting Price

Editions & Modules

Backupify editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Spanning Backup for Office 365

    Starting Price

    Editions & Modules

    Spanning Backup for Office 365 editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Datto Inc

      No answers on this topic

      Spanning Cloud Apps, a Kaseya Company

      The web console is easy to use.
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      Support Rating

      Datto Inc

      So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Alternatives Considered

      Datto Inc

      The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      No answers on this topic

      Return on Investment

      Datto Inc

      • Inexpensive cost for the peace of mind.
      Read full review

      Spanning Cloud Apps, a Kaseya Company

      • Cost effective solution it will not break the bank to implement
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      Add comparison