DCDial vs. Enghouse Interactive Contact Centers
DCDial vs. Enghouse Interactive Contact Centers
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
Enghouse Interactive Contact Centers | N/A | Enghouse Interactive headquartered in Phoenix, Arizona offers Contact Centers, call center software. Enghouse Interactive is a division of global, publicly traded company Enghouse Systems. | N/A |
DCDial | Enghouse Interactive Contact Centers | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DCDial | Enghouse Interactive Contact Centers | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DCDial | Enghouse Interactive Contact Centers | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | Enghouse Interactive Contact Centers | |
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Likelihood to Recommend | 9.5 (3 ratings) | 8.0 (3 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
DCDial | Enghouse Interactive Contact Centers | |
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Likelihood to Recommend | DCDial | Enghouse |
Pros | DCDial | Enghouse |
Cons | DCDial | Enghouse |
Likelihood to Renew | DCDial No answers on this topic | Enghouse |
Support Rating | DCDial | Enghouse No answers on this topic |
Alternatives Considered | DCDial | Enghouse |
Return on Investment | DCDial | Enghouse |
ScreenShots | DCDial Screenshots |