What users are saying about
75 Ratings
16 Ratings
75 Ratings
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Score 8.1 out of 100
16 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Dell Boomi

Dell Boomi is well suited for integrating between ERP systems, especially Netsuite, SAP, Salesforce. Built in access to platform API, Auth to API, access to data or triggers/actions, etc. speeds delivery. There are many connectors available making this process faster. It is best suited to an organization that needs to rapidly roll out new integrations or changes on a regular basis. It's less well suited when larges amounts of data need to be processed very quickly in a parallel method. It's possible to handle things in parallel, but because of the workflow connectors and design process you are much more likely to build something that is handling one record at a time sequentially instead of building a process that is processing hundreds of records simultaneously for real time processing. It's also less well suited where complex code is the common path for integration as it does not connect to source control and common software development processes for managing code/test/deploy. (Those things can be used, but it requires additional effort to manage.)
Anonymous | TrustRadius Reviewer

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Dell Boomi
8.2
OpenText MBPM
Pre-built connectors
Dell Boomi
9.0
OpenText MBPM
Connector modification
Dell Boomi
7.7
OpenText MBPM
Support for real-time and batch integration
Dell Boomi
9.1
OpenText MBPM
Data quality services
Dell Boomi
8.5
OpenText MBPM
Data security features
Dell Boomi
7.4
OpenText MBPM
Monitoring console
Dell Boomi
7.2
OpenText MBPM

Reporting & Analytics

Dell Boomi
OpenText MBPM
6.9
Dashboards
Dell Boomi
OpenText MBPM
7.8
Standard reports
Dell Boomi
OpenText MBPM
9.0
Custom reports
Dell Boomi
OpenText MBPM
4.0

Process Engine

Dell Boomi
OpenText MBPM
7.3
Process designer
Dell Boomi
OpenText MBPM
8.2
Process simulation
Dell Boomi
OpenText MBPM
7.2
Business rules engine
Dell Boomi
OpenText MBPM
9.0
SOA support
Dell Boomi
OpenText MBPM
6.0
Process player
Dell Boomi
OpenText MBPM
7.0
Support for modeling languages
Dell Boomi
OpenText MBPM
8.0
Form builder
Dell Boomi
OpenText MBPM
6.8
Model execution
Dell Boomi
OpenText MBPM
6.2

Collaboration

Dell Boomi
OpenText MBPM
7.4
Social collaboration tools
Dell Boomi
OpenText MBPM
7.4

Content Management Capabilties

Dell Boomi
OpenText MBPM
6.0
Content management
Dell Boomi
OpenText MBPM
6.0

Pros

Dell Boomi

  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
Cristian Bodnarasec | TrustRadius Reviewer

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Cons

Dell Boomi

  • The dashboards are limited
  • Running Low latency improves performance but makes resolving issues very difficult
  • Unable to sign up for alerts for one process only. Alerts go out at an account level. If you want to get notifications for a process you need to build it into your application.
  • The folder structure of components can get messy if not well governed.
  • Easy to create duplicate components and not realizing that someone else in your company already created one.
  • Scripting could be improved. You don't know if you have errors in your code until you run the process.
Adam White | TrustRadius Reviewer

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Likelihood to Renew

Dell Boomi

Dell Boomi 10.0
Based on 9 answers
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Anonymous | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Usability

Dell Boomi

Dell Boomi 8.7
Based on 5 answers
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Anonymous | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Performance

Dell Boomi

Dell Boomi 8.3
Based on 6 answers
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Phi Hoang | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Support Rating

Dell Boomi

Dell Boomi 6.0
Based on 2 answers
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Anonymous | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

Alternatives Considered

Dell Boomi

Our team has used Actian DataConnect since the Mid 1990's. It was formerly known as Data Junction and then Pervasive Data Integrator. We looked at Boomi as an additional tool to aid in our Integrations. We did compare it to Informatica and thought it was a better fit for our customers.

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level.

Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier.

My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow.
In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map.

You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half.

Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.

Recommendations to other buyers: Try it to see if it fits your needs.
David Byrd | TrustRadius Reviewer

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell Boomi

  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
Jake J. Darley | TrustRadius Reviewer

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

Pricing Details

Dell Boomi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell Boomi
8.5
OpenText MBPM
7.2

Likelihood to Renew

Dell Boomi
10.0
OpenText MBPM
8.0

Usability

Dell Boomi
8.7
OpenText MBPM
9.0

Performance

Dell Boomi
8.3
OpenText MBPM

Support Rating

Dell Boomi
6.0
OpenText MBPM
10.0

Implementation Rating

Dell Boomi
OpenText MBPM
10.0

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