24 Ratings
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Score 4.6 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Dell EMC Networker

Networker is only suited for one thing: being a front end for good hardware. We love our Data Domains, the dedupe is insane and they ingest data rapidly. You'd be better off using Veeam, which can talk to the Data Domains natively (that's what we're doing now).
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

Spanning Backup for Salesforce is best for a company with data that doesn't expire. There is no retention of the data that is backed up as it completes daily incremental backups. If you only want specific time periods like a rolling 90 days, you will not be able to set this, so it may not be appropriate for this.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Dell EMC Networker
4.1
Spanning Backup for Salesforce
Universal recovery
Dell EMC Networker
3.0
Spanning Backup for Salesforce
Live recovery
Dell EMC Networker
5.5
Spanning Backup for Salesforce
Recovery verification
Dell EMC Networker
4.5
Spanning Backup for Salesforce
Business application protection
Dell EMC Networker
3.5
Spanning Backup for Salesforce
Multiple backup destinations
Dell EMC Networker
4.0
Spanning Backup for Salesforce
Incremental backup identification
Dell EMC Networker
3.0
Spanning Backup for Salesforce
Backup to the cloud
Dell EMC Networker
3.0
Spanning Backup for Salesforce
Deduplication and file compression
Dell EMC Networker
7.5
Spanning Backup for Salesforce
Snapshots
Dell EMC Networker
5.5
Spanning Backup for Salesforce
Flexible deployment
Dell EMC Networker
1.5
Spanning Backup for Salesforce
Management dashboard
Dell EMC Networker
1.0
Spanning Backup for Salesforce
Platform support
Dell EMC Networker
5.9
Spanning Backup for Salesforce
Retention options
Dell EMC Networker
3.5
Spanning Backup for Salesforce
Encryption
Dell EMC Networker
5.9
Spanning Backup for Salesforce

Pros

Dell EMC Networker

  • When used with a Data Domain appliance, using either DDBOOST or a VTL, it is quick and does a wonderful job of deduplication. We have 2.3 PB stored on a 140 TB DD 4500. While this is expensive storage, the cost for 2+ PB would be even higher.
  • It does a good job of brick-level backups of Exchange mailboxes, and does so in very good time. A few hours backs up our entire organizations mailbox stores in a way that provides object level restore.
  • Used in combination with DPA (Data Protection Advisor), it has a very good reporting capability. DPA, however, requires more than just surface knowledge in order to get really good reports, and the DDOS changes can wreck havoc with customized reports.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

  • Easy to install and use.
  • Integrates well with Salesforce and can be accessed from within Salesforce.
  • Specific changes to records or metadata can easily be identified and restored.
JP Geygan | TrustRadius Reviewer

Cons

Dell EMC Networker

  • Networker's customer service could use a bit of improvement. While some problems are handled quickly, complex issues sometimes have limited responses with difficulty to escalate up the chain.
  • Networker prior to version 9 is using outdated policy configuration which tends to make some backup windows and obligations awkward.
  • Networker needs a bit better method for accommodating plugin integration with other applications, and better documentation on implementation of those modules.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

  • It is a bit expensive, we are a large company so it adds up quickly
  • Sometimes takes longer than I'd like with data backing up and restoration
  • Takes a while for me in terms of learning curve
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

No score
No answers yet
No answers on this topic

Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
Use this, and then use Veeam. Or literally just about anything else. It's a powerful engine with a crappy paint job and a rusty frame.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

No score
No answers yet
No answers on this topic

Support Rating

Dell EMC Networker

Dell EMC Networker 7.0
Based on 3 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

Spanning Backup for Salesforce 9.0
Based on 1 answer
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
Anonymous | TrustRadius Reviewer

Implementation Rating

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

No score
No answers yet
No answers on this topic

Alternatives Considered

Dell EMC Networker

We've been actively looking at other products such as Rubrik or Cohesity in order to get a better experience as well as lower our overall time invested in running backups. Dell EMC Networker fails to stand up to these products in most ways. In our evaluations it was both easier to understand the different systems as well as talk to the software/hardware via APIs.
Anonymous | TrustRadius Reviewer

Spanning Backup for Salesforce

Very similar in features and setup. Spanning Backup for Salesforce was more affordable. After getting set up during the trial we were able to get that trial extended as we negotiated cost and contract and continued to use the same trail as production paid version as they update the subscription, not the install.
Anonymous | TrustRadius Reviewer

Return on Investment

Dell EMC Networker

  • Networker has helped reduce risk of data loss. We have many compensating controls for business user level data but Networker has been helpful with full image recoveries. Sometimes an IT mistake can be hard to back out of and/or rebuilding from scratch isn't a good option. Networker has helped save lots of IT engineer's time in our company.
Josh Dix | TrustRadius Reviewer

Spanning Backup for Salesforce

  • Too expensive, $48 a month....we are spending over $15,000 a year. As we continue to scale, this cost will continue to increase
  • Not too many other negative impacts on ROI
Anonymous | TrustRadius Reviewer

Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spanning Backup for Salesforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Networker
2.5
Spanning Backup for Salesforce
9.0

Likelihood to Renew

Dell EMC Networker
1.0
Spanning Backup for Salesforce

Usability

Dell EMC Networker
3.0
Spanning Backup for Salesforce

Support Rating

Dell EMC Networker
7.0
Spanning Backup for Salesforce
9.0

Implementation Rating

Dell EMC Networker
1.0
Spanning Backup for Salesforce

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