DigitalGenius vs. Emplifi Social Marketing Cloud
DigitalGenius vs. Emplifi Social Marketing Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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DigitalGenius | Enterprise companies (1,001+ employees) | According to the vendor, DigitalGenius is the AI platform that puts contact centers on autopilot by understanding conversations, automating repetitive processes and delighting customers. The platform is powered by deep learning that understands customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to companies’ own backend systems. The company was founded in 2013 and has raised over $26 million since its inception. It has offices in both London… | N/A | |
Emplifi Social Marketing Cloud | Mid-Size Companies (51-1,000 employees) | Brands can use Emplifi Social Marketing Cloud to elevate their social media presence, engage with customers, and gather insights for real-time business decisions. With solutions covering content creation, scheduling and publishing, analytics, UGC, social listening, influencer marketing, community management, and social care, Emplifi provides a suite of tools to meet social media needs. Data and Automated workflows: Emplifi unifies teams across social media marketing,… | N/A |
DigitalGenius | Emplifi Social Marketing Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | We charge on a usage basis, so companies only pay based on how much DigitalGenius is able to automate for them. Whether it’s a flow for a single repetitive ticket or a suite of services, DigitalGenius works closely with our customers to ensure that they’re paying for solutions that align with their KPIs. Generally pricing is tied to the level of automation and the number of tickets that are resolved either partially or in full by our AI platform, and to reductions in AHT and increases in CSAT. | A monthly billing contract is also available. | ||||||||||||||
More Pricing Information |
DigitalGenius | Emplifi Social Marketing Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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DigitalGenius | Emplifi Social Marketing Cloud | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | monday marketer Score 8.6 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Bazaarvoice Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DigitalGenius | Emplifi Social Marketing Cloud | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (6 ratings) |
Usability | - (0 ratings) | 7.3 (2 ratings) |
Support Rating | - (0 ratings) | 9.5 (42 ratings) |
Online Training | - (0 ratings) | 6.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
DigitalGenius | Emplifi Social Marketing Cloud | |
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Likelihood to Recommend | DigitalGenius No answers on this topic | Emplifi Inc |
Pros | DigitalGenius No answers on this topic | Emplifi Inc |
Cons | DigitalGenius No answers on this topic | Emplifi Inc |
Likelihood to Renew | DigitalGenius No answers on this topic | Emplifi Inc |
Usability | DigitalGenius No answers on this topic | Emplifi Inc |
Support Rating | DigitalGenius No answers on this topic | Emplifi Inc |
Online Training | DigitalGenius No answers on this topic | Emplifi Inc |
Implementation Rating | DigitalGenius No answers on this topic | Emplifi Inc |
Alternatives Considered | DigitalGenius No answers on this topic | Emplifi Inc |
Return on Investment | DigitalGenius No answers on this topic | Emplifi Inc |
ScreenShots | DigitalGenius Screenshots | Emplifi Social Marketing Cloud Screenshots |