Directly vs. Statflo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Directly
Score 6.8 out of 10
N/A
Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…N/A
Statflo
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Statflo is a 1:1 outreach solution for retail and regulated industries who care about TCPA, CCPA, CASL, and GDPR compliance. Start one-to-one conversations with customers: Empower front-line to message customers and engage in two-way dialogue Target the right customers with campaigns: Automatically group customers into actionable lists to drive a certain call-to-action Keep a team accountable: Audit all outreach activity with clear…N/A
Pricing
DirectlyStatflo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DirectlyStatflo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
DirectlyStatflo
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
DirectlyStatflo
Small Businesses
EZ Texting
EZ Texting
Score 8.9 out of 10
EZ Texting
EZ Texting
Score 8.9 out of 10
Medium-sized Companies
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DirectlyStatflo
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
DirectlyStatflo
Likelihood to Recommend
Directly Software, Inc.
It is well suited for customer experience service management but, it should focus more on a support system.
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Statflo
No answers on this topic
Pros
Directly Software, Inc.
  • customer messaging management
  • IVR
  • Branding
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Statflo
No answers on this topic
Cons
Directly Software, Inc.
  • support
  • moderation
  • termination process
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Statflo
No answers on this topic
Alternatives Considered
Directly Software, Inc.
Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive
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Statflo
No answers on this topic
Return on Investment
Directly Software, Inc.
  • increased branding
  • increased numbers of customer
  • increased customer loyalty
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Statflo
No answers on this topic
ScreenShots