What users are saying about
2 Ratings
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Score 7.7 out of 100
15 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Kareo Marketing

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Howell Howell | TrustRadius Reviewer

Practice Fusion

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Elias Nash | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Kareo Marketing
10.0
Practice Fusion
WYSIWYG email editor
Kareo Marketing
10.0
Practice Fusion
Mobile optimization
Kareo Marketing
10.0
Practice Fusion

Reporting & Analytics

Kareo Marketing
9.0
Practice Fusion
Dashboards
Kareo Marketing
9.0
Practice Fusion

Billing and Claims Management

Kareo Marketing
Practice Fusion
10.0
Real-time eligibility verification
Kareo Marketing
Practice Fusion
10.0
Claims management
Kareo Marketing
Practice Fusion
10.0
Coding
Kareo Marketing
Practice Fusion
10.0
Patient billing
Kareo Marketing
Practice Fusion
10.0
Financial Reporting
Kareo Marketing
Practice Fusion
10.0

Patient Scheduling

Kareo Marketing
Practice Fusion
8.3
Rule-based scheduling
Kareo Marketing
Practice Fusion
8.2
Automated appointment reminders
Kareo Marketing
Practice Fusion
9.0
Automated patient check-in
Kareo Marketing
Practice Fusion
8.1
Multi-location support
Kareo Marketing
Practice Fusion
7.2
Calendar interface
Kareo Marketing
Practice Fusion
9.0

Electronic Medical Records

Kareo Marketing
Practice Fusion
8.1
Charting / document management
Kareo Marketing
Practice Fusion
8.5
Templates
Kareo Marketing
Practice Fusion
6.3
Patient portal
Kareo Marketing
Practice Fusion
7.2
Mobile/tablet support
Kareo Marketing
Practice Fusion
9.9
Fax integration
Kareo Marketing
Practice Fusion
10.0
Integration with other EMR and PM systems
Kareo Marketing
Practice Fusion
7.6
Workflow automation
Kareo Marketing
Practice Fusion
9.9
Speech recognition
Kareo Marketing
Practice Fusion
9.0
Customization
Kareo Marketing
Practice Fusion
5.2
E-prescribing
Kareo Marketing
Practice Fusion
7.2

Medical Security and Privacy

Kareo Marketing
Practice Fusion
9.8
HIPAA compliance
Kareo Marketing
Practice Fusion
9.7
Role-based permission levels
Kareo Marketing
Practice Fusion
10.0
Data backups and redundancy
Kareo Marketing
Practice Fusion
9.8
Local mode / networking failsafe
Kareo Marketing
Practice Fusion
9.9

Workflow and Scale

Kareo Marketing
Practice Fusion
10.0
Task tracking
Kareo Marketing
Practice Fusion
10.0
Specialty-specific workflows
Kareo Marketing
Practice Fusion
9.9
Multi-office / multi-physician capabilities
Kareo Marketing
Practice Fusion
10.0

Pros

Kareo Marketing

  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Howell Howell | TrustRadius Reviewer

Practice Fusion

  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
Melanie Haas | TrustRadius Reviewer

Cons

Kareo Marketing

  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Howell Howell | TrustRadius Reviewer

Practice Fusion

  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
Anonymous | TrustRadius Reviewer

Support Rating

Kareo Marketing

Kareo Marketing 3.0
Based on 1 answer
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Howell Howell | TrustRadius Reviewer

Practice Fusion

Practice Fusion 9.0
Based on 1 answer
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
Jessica Adams | TrustRadius Reviewer

Alternatives Considered

Kareo Marketing

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Howell Howell | TrustRadius Reviewer

Practice Fusion

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Lynn Reeves Hill | TrustRadius Reviewer

Return on Investment

Kareo Marketing

  • We have not been using it long enough to know an answer to this.
Howell Howell | TrustRadius Reviewer

Practice Fusion

No answers on this topic

Pricing Details

Kareo Marketing

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Marketing Editions & Modules

Edition
Cub$0
Professional$300
Managed Services$500
    Additional Pricing Details

    Practice Fusion

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Practice Fusion Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Kareo Marketing
    7.0
    Practice Fusion
    7.1

    Reliability and Availability

    Kareo Marketing
    Practice Fusion
    1.0

    Performance

    Kareo Marketing
    Practice Fusion
    1.0

    Support Rating

    Kareo Marketing
    3.0
    Practice Fusion
    9.0

    Add comparison