TrustRadius

DocuWare vs. Glow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 7.7 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Glow
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Glow offers an easy-to-use platform that allows you to create your own surveys, analyse the data and share the insights with who you want. In addition to the survey creation tool, the vendor also offers: Proven research/feedback methodology kits, access to a variety of audience methods, a powerful and intuitive analysis tool, a database of accredited Glow service providers who can assist with your research needs and industry Dynamic Reports which provide access to the underlying data for…
$0
per account
Pricing
DocuWareGlow
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Glow Free Plan
$0.00
per account
Glow Premium Plan
$50.00
per account
Offerings
Pricing Offerings
DocuWareGlow
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DocuWareGlow
Considered Both Products
DocuWare
JE
Joe Ely
CIO (Chief Information Officer)
Chose DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
Verified User
Anonymous
Chose DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Glow

No answer on this topic

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DocuWareGlow
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All AlternativesView all alternativesView all alternatives
User Ratings
DocuWareGlow
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
DocuWareGlow
Likelihood to Recommend
We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Control of the flow of online processes
  • Automation of the company processes
  • Online forms and digitization of processing documents
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
Docuware has become a vital part of our organization.
Bill Szczytko | TrustRadius Reviewer
Bill Szczytko
Chief Information Officer
Read full review
No answers on this topic
Usability
Fairly intuitive for average users.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
JE
Joe Ely
CIO (Chief Information Officer)
Read full review
No answers on this topic
Return on Investment
  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

Glow Screenshots

Screenshot of On the My Projects dashboard, users can manage their projects by creating folders to hold their surveys.Screenshot of Inside a Project Folder, users can select which survey they wish to edit, preview, share or analyse response results.Screenshot of From the Survey Kits dashboard, users can access a variety of survey templates to streamline their survey creation process. By using a template, users can deploy a survey in as little as 15 minutes.Screenshot of Users can edit, preview, deploy and analyse their survey all within the same screen.Screenshot of When users click on a question within their survey, a pop up appears to enable them to edit that particular question.Screenshot of Users can access a range of bespoke industry reports with prepackaged insights to deepen their knowledge across a variety of topics.