dotcom-monitor LoadView vs. Helix ALM

dotcom-monitor LoadView is great for testing our ability to handle large amounts of visitors and their interactions with our site. It's also great at testing more complex interactions. For us, it's been invaluable for preparing for big events like class registration and wide-scale virtual events. It doesn't work as a CI tool but they do offer other products to serve that purpose.

Incentivized

Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.

Incentivized

• Load testing
• Emulates user interaction
• Ongoing monitoring of performance

Incentivized

• Traceability for design controls.
• Managing workflow of bugs/issues.
• Maintaining risk management information.

Incentivized

• Browser compatibility testing
• Continuous projects
• Proactive future planning recommendations

Incentivized

• Better integration with electronic document control systems like Arena PLM.
• Easier setup in the back end (customization is available but the interface is not intuitive).

Incentivized

The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.

Incentivized

dotcom-monitor LoadView is the only product like it that I have used. It's been extremely reliable and the organizations I have worked with who use it have been existing customers. I am sure other products like it exist, but I have never encountered any issues that would persuade me to start evaluating competitors

Incentivized

The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.

Incentivized

• Less frustrated users
• Reduced calls to service desk during major events
• Building trust with our constituents because our site is more reliable.

Incentivized

• Improved management of requirements, risks and bugs to make sure they don't get lost in emails or long documents.

Incentivized