What users are saying about
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Top Rated
66 Ratings

Druva Phoenix

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Top Rated
66 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Druva Phoenix

Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.
Keith Richard, MBA | TrustRadius Reviewer

Infrascale Platform

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Vin Campbell | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Druva Phoenix
8.8
Infrascale Platform
9.0
Universal recovery
Druva Phoenix
8.8
Infrascale Platform
9.4
Live recovery
Druva Phoenix
8.5
Infrascale Platform
8.3
Recovery verification
Druva Phoenix
8.6
Infrascale Platform
8.0
Business application protection
Druva Phoenix
8.7
Infrascale Platform
8.7
Multiple backup destinations
Druva Phoenix
8.9
Infrascale Platform
8.6
Incremental backup identification
Druva Phoenix
8.8
Infrascale Platform
9.7
Backup to the cloud
Druva Phoenix
9.4
Infrascale Platform
9.7
Deduplication and file compression
Druva Phoenix
9.0
Infrascale Platform
10.0
Snapshots
Druva Phoenix
9.2
Infrascale Platform
10.0
Flexible deployment
Druva Phoenix
8.5
Infrascale Platform
8.0
Management dashboard
Druva Phoenix
8.3
Infrascale Platform
8.1
Platform support
Druva Phoenix
8.3
Infrascale Platform
9.4
Retention options
Druva Phoenix
8.6
Infrascale Platform
9.4
Encryption
Druva Phoenix
8.9
Infrascale Platform
9.4

Pros

Druva Phoenix

  • Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
  • Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
  • Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
  • Simplicity: Configuration of backup jobs is straightforward and guides easily followable.
Anonymous | TrustRadius Reviewer

Infrascale Platform

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
Daniel Cauley | TrustRadius Reviewer

Cons

Druva Phoenix

  • Reporting, it can be hard to tell the actual amount of space consumed by a specific recovery point.
  • DRaaS is not easy to deploy since you have to work on AWS and Phoenix.
  • It does not provide a solution for Azure workloads.
humberto martinez | TrustRadius Reviewer

Infrascale Platform

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Vin Campbell | TrustRadius Reviewer

Usability

Druva Phoenix

Druva Phoenix 8.8
Based on 44 answers
Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix
Tyler Cook | TrustRadius Reviewer

Infrascale Platform

Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Daniel Cauley | TrustRadius Reviewer

Support Rating

Druva Phoenix

Druva Phoenix 9.0
Based on 51 answers
It's been pretty easy to get a hold of the Support team and they work well to resolve our issues. I wish I could email support directly (which we used to be able to do) versus having to login to the console and report an issue from there, that's a feature I'd like to see brought back but otherwise, their Support team is pleasant to work with.
Anonymous | TrustRadius Reviewer

Infrascale Platform

Infrascale Platform 9.0
Based on 1 answer
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Daniel Cauley | TrustRadius Reviewer

Alternatives Considered

Druva Phoenix

Druva stacks up well against its competitors. I do not remember it being at a disadvantage in any category. Phoenix couldn't provide message-level restore on an on-premise Exchange server but after we moved to the cloud that requirement went away.
Russell Corrao | TrustRadius Reviewer

Infrascale Platform

I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Vin Campbell | TrustRadius Reviewer

Return on Investment

Druva Phoenix

  • This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.
Anonymous | TrustRadius Reviewer

Infrascale Platform

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Vin Campbell | TrustRadius Reviewer

Screenshots

Pricing Details

Druva Phoenix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Infrascale Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Druva Phoenix
8.7
Infrascale Platform
8.0

Usability

Druva Phoenix
8.8
Infrascale Platform
10.0

Support Rating

Druva Phoenix
9.0
Infrascale Platform
9.0

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