Likelihood to Recommend Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.
Read full review Spanning Backup for G Suite is great for businesses or schools who want peace of mind that important data in Google Drive are backed up and easy to restore. It should not be used to backup your servers/etc as the backup and restore process is not THAT quick. Not slow, but not the quickest.
Read full review Pros The best part about Druva is that you deploy, which is fairly easy especially with your technical rep being available for the whole process, and then you let the system do your work. If a backup fails I get a report, there is no need to check it every day or even weekly. The file server backup is great. Searching is easy and the capability to pull back a full folder or individual file makes life a lot easier to support my end users. Read full review Set it and forget it. Easy set up and it runs daily behind the scenes. Restore holds record relationships. Restore can merge records easily. Read full review Cons The UI is good, but a bit inconsistent. Some types of backups are shown differently to others. It never gets in the way, but a bit more consistency would be good. The system is usage based, which is understandable, but a shock after using inSync, their other backup product, which is not. Careful planning and thought is needed if you are on a tight budget Read full review Administrative users can backup multiple accounts at one time, but can only restore one account at a time. Management console navigation opens additional tabs, but I believe they are working to improve that. It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user. Google Forms meta-data is not able to be restored to other accounts. Read full review Usability Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix
Read full review The web console is easy to use.
Read full review Support Rating It's been pretty easy to get a hold of the Support team and they work well to resolve our issues. I wish I could email support directly (which we used to be able to do) versus having to login to the console and report an issue from there, that's a feature I'd like to see brought back but otherwise, their Support team is pleasant to work with.
Read full review I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up
Salesforce using the out-of-the-box features of
Salesforce .
Read full review Alternatives Considered Druva stacks up well against its competitors. I do not remember it being at a disadvantage in any category. Phoenix couldn't provide message-level restore on an on-premise Exchange server but after we moved to the cloud that requirement went away.
Read full review Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.
Read full review Return on Investment This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings. Read full review Allowed us to restore our data various times with minimal costs Gives us great piece of mind with the regular scheduled backing up Pretty simple to set up and configure. Easy integration with SFDC Read full review ScreenShots Druva Phoenix (UNPUBLISHED) Screenshots