eAssistance Pro (discontinued) vs. Khoros Care
eAssistance Pro (discontinued) vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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eAssistance Pro (discontinued) | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
eAssistance Pro (discontinued) | Khoros Care | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
eAssistance Pro (discontinued) | Khoros Care | |
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Top Pros |
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Top Cons |
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eAssistance Pro (discontinued) | Khoros Care | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eAssistance Pro (discontinued) | Khoros Care | |
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Likelihood to Recommend | 8.2 (1 ratings) | 7.7 (110 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.5 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
eAssistance Pro (discontinued) | Khoros Care | |
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Likelihood to Recommend | Discontinued Products | Khoros (Formerly Spredfast + Lithium) |
Pros | Discontinued Products | Khoros (Formerly Spredfast + Lithium) |
Cons | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Discontinued Products | Khoros (Formerly Spredfast + Lithium) |
Usability | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Discontinued Products | Khoros (Formerly Spredfast + Lithium) |
Scalability | Discontinued Products No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Discontinued Products | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Care Screenshots |