What users are saying about
12 Ratings
15 Ratings
12 Ratings
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Score 7.6 out of 100
15 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

eFileCabinet

eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.
Ricky Jordan | TrustRadius Reviewer

iManage Work

iManage is well suited to managing the large volume of documents and emails that are created on a daily basis. Lawyers can get dozens if not hundreds of e-mails a day, and we need something to do with them. Deleting them is often not practical, because you may require the information a year from now. Leaving them in Outlook is also impractical, because a large Inbox will slow Outlook down. Outlook has an archiving feature, but this doesn't really help for collaboration (and your colleagues are likely out of luck if you end up unavailable due to emergency).iManage is less well suited to small organizations (ex: sole practitioners and small firms) because it is does require a significant investment in implementing and maintaining the software.iManage Work is well suited for large law firms, because it is great for collaboration, including between different offices.
Anonymous | TrustRadius Reviewer

Pros

eFileCabinet

  • eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
  • With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
  • The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.
Anonymous | TrustRadius Reviewer

iManage Work

  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
Derek Schroeder | TrustRadius Reviewer

Cons

eFileCabinet

  • It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
  • Sometimes it's slow to load.
Ann M. Frank | TrustRadius Reviewer

iManage Work

  • The iManage Communication Server, which interacts with iManage and Outlook, filing emails to the workspaces has always been bug riddled. Our current version is the most stable we've seen yet, but we still have issues every few months. We often find suddenly linked Outlook folders (which allow users to save emails in Outlook folders that in turn link to the DMS to automatically save a copy of that email in the iManage folder the user linked) aren't filing the copies in iManage anymore, in other words, the linking is broken. IT has to restart the Communication server, then the user has to recreate their Outlook folder and move the unlinked documents to the folder to kick off the filing process again. The worst part is that unless the user notices the filing isn't working, there's no monitoring IT can do to determine the linking is broken.
  • Due to the nature of how iManage captures the File-Open/Save function of applications, there are times that it leaves documents checked-out on user machines. When a user opens a document, it locks the server copy, creates a local copy on the user machine for edits, and when the user closes the document iManage copies the local copy to the server overwriting the original (by default) to save the changes. Sometimes, the process of writing the changes back to server doesn't happen so the local machine copy (the latest changes) are only on the user machine and the user much check in the documents manually. This happens a couple of times a month for almost everyone at my company. It's usually not a big deal, until an employee is terminated. If IT forgets to check-in that user's documents before the user machine and account are wiped, then the edited documents is lost forever because it only exists on the user machine.
  • iManage works with Windows Server native encryption features to allow you encrypt documents. Microsoft's native encryption is crude and problematic at best, especially with roaming profiles. iManage needs to partner with other software encryption technologies to offer alternatives for encryption at rest and in transit.
Debbie Johnson | TrustRadius Reviewer

Likelihood to Renew

eFileCabinet

eFileCabinet 10.0
Based on 1 answer
We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.
Ann M. Frank | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Usability

eFileCabinet

eFileCabinet 9.2
Based on 2 answers
eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...
Ricky Jordan | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Performance

eFileCabinet

eFileCabinet 8.0
Based on 1 answer
The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.
Ricky Jordan | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Support Rating

eFileCabinet

eFileCabinet 10.0
Based on 2 answers
It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.
Ann M. Frank | TrustRadius Reviewer

iManage Work

iManage Work 9.0
Based on 4 answers
Good local support is offered. Regular communication on updates
Anonymous | TrustRadius Reviewer

Implementation Rating

eFileCabinet

eFileCabinet 9.0
Based on 2 answers
I don't know as it happened before I started working here
Ann M. Frank | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Alternatives Considered

eFileCabinet

We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients
Ranae Hager | TrustRadius Reviewer

iManage Work

Much better user interface and web usage.
Maurício Reis | TrustRadius Reviewer

Return on Investment

eFileCabinet

  • Pricing is budget friendly.
  • Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.
David J. Reali, CPA | TrustRadius Reviewer

iManage Work

  • Positive ROI when it allows us to find precedent documents or language (because we do not have to reinvest the wheel).
  • Positive ROI from workflow continuation when other lawyers go on maternity leave or are otherwise dealing with medical issues, because it allows another lawyer to look at the history of the file and piece things together.
  • Positive ROI from having all documents on a single server. This means if a laptop is lost or stolen, the important documents do not have to be recreated from scratch.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

eFileCabinet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50*

* per user

eFileCabinet Editions & Modules

On-premise Edition
eFileCabinet On-Premise Performance Package$501
eFileCabinet On-Premise Professional Package$651
eFileCabinet On-Premise Enterprise PackageCall for pricing1
  1. per user
SaaS Edition
eFileCabinet Online Professional Package$651
eFileCabinet Online Performance Package$501
eFileCabinet Online Enterprise PackageCall for pricing1
  1. per user
Additional Pricing Details
One time implementation fee starts at $500 up to 3 users, $100 each additional user

iManage Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iManage Work Editions & Modules

Additional Pricing Details

Add comparison