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eimmigration by Cerenade vs. 8am™ MyCase

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eimmigration by Cerenade

    Score10 out of 10
    N/Aeimmigration is case management software that helps law practices and non-profits simplify immigration casework. Immigration attorneys, paralegals, caseworkers, and operations leaders can use it to save time, advance cases faster, streamline immigration forms, improve client communications, and grow their practices.

    $60

    per month per user

    8am™ MyCase

    Score8.6 out of 10
    N/A8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…

    $49

    per month per user

    Pricing
    eimmigration by Cerenade8am™ MyCase
    Editions & Modules
    Starter
    $60
    per month per user
    Essentials
    $90
    per month per user
    Complete
    $110
    per month per user
    Basic
    $49
    per month per user
    Pro
    $99
    per month per user
    Advanced
    $119
    per month per user
    Offerings
    Pricing Offerings
    eimmigration by Cerenade8am™ MyCase
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    eimmigration by Cerenade8am™ MyCase
    Considered Both Products
    Cerenade
    No answer on this topic
    8am
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    11 Answers
    User Ratings
    eimmigration by Cerenade8am™ MyCase
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.9
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    eimmigration by Cerenade8am™ MyCase
    Likelihood to Recommend
    Cerenade
    It is a great system that provides convenience, saves time, and increases productivity. For you as a legal professional: You become more productive because the platform integrates cases and forms with only a few clicks, transmitting data automatically through the interface. Even further, it is valid to mention how easy it becomes to review the forms before filing a case with immigration. For your clients: it is convenient because they can answer their questionnaires in their native language at their most convenient time and upload documents to the platform without meeting you. This also increases the legal team's productivity.
    Read full review
    8am
    It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
    Incentivized
    Read full review
    Pros
    Cerenade
    • Reports
    • Customized Fields
    • Updated Forms
    • Upgradable
    • Packages are customized to fit every organization
    Read full review
    8am
    • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
    • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
    • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
    Incentivized
    Read full review
    Cons
    Cerenade
    • They have so many available features and I do use them all
    • I like the intuitive software
    • Also like the ability to learn from their Youtube channel .
    Read full review
    8am
    • Use of AI (should not be integrated into MyCase, especially with legal services that require a high-level of confidentiality which AI cannot guarantee)
    • Payment Reconciliation (sometimes invoices don't show up, nothing in Help Center about how to remedy)
    • Billing (doesn't consider that billing contacts for a case may change based on who can pay)
    Incentivized
    Read full review
    Likelihood to Renew
    Cerenade
    No answers on this topic
    8am
    I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
    Incentivized
    Read full review
    Usability
    Cerenade
    No answers on this topic
    8am
    It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
    Incentivized
    Read full review
    Support Rating
    Cerenade
    No answers on this topic
    8am
    One of the things we liked most about Tabs3 when we used that system was its support. PracticePanther was step behind in support when we switched to it, but when we switched to MyCase, it actually seems to be a step ahead of Tabs3. The chat support feature has saved me hours on dealing with issues both internally with users and externally with clients trying to navigate the client portal.
    Incentivized
    Read full review
    Online Training
    Cerenade
    No answers on this topic
    8am
    We love the program.
    Incentivized
    Read full review
    Implementation Rating
    Cerenade
    No answers on this topic
    8am
    None. This thing is a no brainer for a small law firm.
    Incentivized
    Read full review
    Alternatives Considered
    Cerenade
    Price - for the features we have, eIMMIGRATION is a more accessible CMS compared to the three other options. Customer Service - they are always reachable and knowledgeable. Lastly, the customized option makes it the tool that we depend on the most. Its reliability is essential in the Legal Services realm.
    Read full review
    8am
    Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
    Incentivized
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    Return on Investment
    Cerenade
    • The Software works as a one more employer in the team
    • ROI is great, the software is affordable
    • So many features that most people will not even use it
    Read full review
    8am
    • Organization: I know where to go for my case details
    • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
    • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
    Incentivized
    Read full review
    ScreenShots

    eimmigration by Cerenade Screenshots

    Screenshot of the platform's centralized case management. This is accessed through the Caseworker Portal that centralizes all cases, clients, forms, and billing.Screenshot of centralized client data—including potential clients, prospects, and leads. This interface is used to organize notes, documents, case activities, and meetings.Screenshot of where to access customer support. Cerenade aims to answer all questions and solve any problem in one call or message. They also provide access training videos, weekly webinars, and knowledgebase articles.Screenshot of some of  eimmigration's customizations. Users can configure caseworkers, process, and automation defaults, or control access and permissions by user and role. Users can also manage default values across users, locations, workflows, custom fields, and dropdown lists.Screenshot of the administrator login.

    8am™ MyCase Screenshots

    Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting