ERTAQY OmniChannel Contact Center vs. Twilio
ERTAQY OmniChannel Contact Center vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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ERTAQY OmniChannel Contact Center | N/A | The Artiq Company headquartered in Mansoura, Egypt, offers their OmniChannel Contact Center solution, providing a receptionist or agent interface, as well as a VoIP business phone system. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
ERTAQY OmniChannel Contact Center | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
ERTAQY OmniChannel Contact Center | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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ERTAQY OmniChannel Contact Center | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ERTAQY OmniChannel Contact Center | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (72 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.1 (17 ratings) |
Support Rating | - (0 ratings) | 5.6 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
ERTAQY OmniChannel Contact Center | Twilio | |
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Likelihood to Recommend | Artiq Company No answers on this topic | Twilio |
Pros | Artiq Company No answers on this topic | Twilio |
Cons | Artiq Company No answers on this topic | Twilio |
Likelihood to Renew | Artiq Company No answers on this topic | Twilio |
Usability | Artiq Company No answers on this topic | Twilio |
Performance | Artiq Company No answers on this topic | Twilio |
Support Rating | Artiq Company No answers on this topic | Twilio |
Implementation Rating | Artiq Company No answers on this topic | Twilio |
Alternatives Considered | Artiq Company No answers on this topic | Twilio |
Contract Terms and Pricing Model | Artiq Company No answers on this topic | Twilio |
Return on Investment | Artiq Company No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |