Evolve IP Call Center vs. Twilio
Evolve IP Call Center vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Evolve IP Call Center | N/A | Evolve IP’s Call Center solution is designed to provide agents and front-line supervisors with features that are designed to increase efficiency and make their jobs easier. According to the vendor, their solution provides managers with the following benefits: lower TCO, predictable monthly costs, no upgrades or maintenance fees, immediate access to new features, scalability and more. Additionally, the vendor says managers also experience unparalleled control and visibility into… | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Evolve IP Call Center | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Evolve IP Call Center | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Evolve IP Call Center | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Evolve IP Call Center | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Evolve IP Call Center | Twilio | |
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Likelihood to Recommend | Evolve IP No answers on this topic | Twilio |
Pros | Evolve IP No answers on this topic | Twilio |
Cons | Evolve IP No answers on this topic | Twilio |
Likelihood to Renew | Evolve IP No answers on this topic | Twilio |
Usability | Evolve IP No answers on this topic | Twilio |
Performance | Evolve IP No answers on this topic | Twilio |
Support Rating | Evolve IP No answers on this topic | Twilio |
Implementation Rating | Evolve IP No answers on this topic | Twilio |
Alternatives Considered | Evolve IP No answers on this topic | Twilio |
Contract Terms and Pricing Model | Evolve IP No answers on this topic | Twilio |
Return on Investment | Evolve IP No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |