As a supplier of fabric networking, Extreme offers a portfolio of Ethernet and IP fabric solutions. Whether to transform a campus, data center, metro, or WAN, Extreme Networks Wired Access - Switches (ExtremeSwitching) fabric technologies aim to ensure a faster, more flexible, and more secure foundation for businesses.
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Ubiquiti Networks UniFi
Score 8.9 out of 10
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Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.
Ubiquity is easy to configure, first-time installation and management is a lot easier, the controller is free of charge and access points worked well with the software controller.
If you have a big environment with a lot of edge switch needs and department groups, then Extreme's fabric connect can save a lot of management time. If your environment is small then you may want to stick with the traditional model since fabric connect costs more. Also if you make lots of configuration changes all the time then fabric connect will be helpful. Otherwise, making an occasional change you don't need fabric connect.
In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
Unifi controller is powerful yet simple to administrate.
Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
There hasn't been a single problem with the code or hardware that hasn't been resolved in a timely fashion. You get technicians who know the product and who will work with you to get things fixed. That being said, I never ran into a problem with Cisco tech support either. I love that both groups were willing to teach me as they fixed things.
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Extreme [Ethernet Switches] have a long-life. You can easily get 7 years in main production life depending on when you buy in the product life-cycle.
Extreme [Ethernet Switches] are expensive, no doubt, but we also don't have "weird" network problems or other issues with the network randomly going down.
If you use fabric connect switches then the ease of managing many switches is of no concern.
The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
