What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 18 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
Student and Faculty Administration
8.4
FACTS Student Information System
84%
Hero, by Schoolmint
Feature Set Not Supported
N/A
FACTS Student Information System ranks higher in 12/12 features
FACTS Student Information System ranks higher in 12/12 features
Integrations with 3rd-Party Education Technology
8.0
80%
1 Rating
N/A
0 Ratings
Online Registration Management
8.7
87%
3 Ratings
N/A
0 Ratings
District Communications, such as messaging and alerting
9.2
92%
4 Ratings
N/A
0 Ratings
Roster Management
9.2
92%
4 Ratings
N/A
0 Ratings
Platform Customization
7.5
75%
4 Ratings
N/A
0 Ratings
Teacher Self-Service
8.5
85%
4 Ratings
N/A
0 Ratings
Student Data Security
9.5
95%
4 Ratings
N/A
0 Ratings
Community Support
9.0
90%
3 Ratings
N/A
0 Ratings
Class Scheduling
9.3
93%
3 Ratings
N/A
0 Ratings
State and National-level Reporting
6.5
65%
2 Ratings
N/A
0 Ratings
Compliance Support
7.5
75%
2 Ratings
N/A
0 Ratings
Teacher and Parent Mobile Application
8.0
80%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- FACTS Student Information System is rated higher in 1 area: Likelihood to Renew
- Hero, by Schoolmint is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.1
FACTS Student Information System
91%
8 Ratings
9.7
Hero, by Schoolmint
97%
28 Ratings
Likelihood to Renew
10.0
FACTS Student Information System
100%
1 Rating
9.1
Hero, by Schoolmint
91%
1 Rating
Usability
FACTS Student Information System
N/A
0 Ratings
7.3
Hero, by Schoolmint
73%
4 Ratings
Support Rating
FACTS Student Information System
N/A
0 Ratings
8.7
Hero, by Schoolmint
87%
10 Ratings
Implementation Rating
FACTS Student Information System
N/A
0 Ratings
9.1
Hero, by Schoolmint
91%
2 Ratings
Likelihood to Recommend
FACTS Student Information System
We base our entire student data on the Student ID that is produced in FACTS. We create user accounts for technology and online textbooks as well as their lunch account, all based on the Student ID. We also can run many different reports using the SID as the data constant and all the other information variables are available as needed to report.
Director Of Information Technology
Donelson Christian AcademyEducation Management, 51-200 employees
Hero, by Schoolmint
Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
Assistant Principal
CMSDEducation Management, 10,001+ employees
Pros
FACTS Student Information System
- Easy to use grade book
- Simple way to store and access health information, behavior reports, and family contact information.
- We use FACTS in the residential aspect of our organization.
Science and Bible Teacher
Mt. Mission SchoolEducation Management, 51-200 employees
Hero, by Schoolmint
- Allows ALL students to earn points at the push of a button.
- Connects with infinite Campus so student schedules and info are always accurate on the Hero site.
- Allows teachers to create their own groups for after school programs or even small groups in their classrooms.

Verified User
Director in Other
Education Management Company, 51-200 employeesCons
FACTS Student Information System
- It could use more space for uploading classroom media.
- It could lessen the number of new open windows or frames for various functions that can be done on the same screen.
- It could incorporate more social-media like tools to make it more native for students and parents.

Verified User
Manager in Other
Education Management Company, 51-200 employeesHero, by Schoolmint
- Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
- Too hands-off in making sure that implementation is as successful as possible.
- Too techie for non-tech savvy people.
Teacher
Marrero Middle SchoolPrimary/Secondary Education, 51-200 employees
Pricing Details
FACTS Student Information System
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Hero, by Schoolmint
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
FACTS Student Information System
FACTS Student Information System 10.0
Based on 1 answer
It's user-friendly, the customer service is great, and we have a significant amount of time invested in training our faculty and staff to use many aspects of FACTS within their areas of responsibility. I really like the variety of reports I can generate which gives important data to our administration and Board.
Admissions Coordinator
Wheaton Christian Grammar SchoolEducation Management, 51-200 employees
Hero, by Schoolmint
Hero, by Schoolmint 9.1
Based on 1 answer
It is a great product

Verified User
Employee in Other
Education Management Company, 51-200 employeesUsability
FACTS Student Information System
No score
No answers yet
No answers on this topic
Hero, by Schoolmint
Hero, by Schoolmint 7.3
Based on 4 answers
again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
Teacher
San Bernardino Unified School DistrictEducation Management, 11-50 employees
Support Rating
FACTS Student Information System
No score
No answers yet
No answers on this topic
Hero, by Schoolmint
Hero, by Schoolmint 8.7
Based on 10 answers
Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Assistant Principal
CMSDEducation Management, 10,001+ employees
Alternatives Considered
FACTS Student Information System
Switched from Blackbaud to RenWeb now FACTS. We made the change for affordability and because more software components were included. Blackbaud required the purchase of multiple additional modules.
Director of Finance/HR
Calvary Christian SchoolEducation Management, 51-200 employees
Hero, by Schoolmint
We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
Educator
Palm Beach County School DistrictEducation Management, 10,001+ employees
Return on Investment
FACTS Student Information System
- Has paid for itself many time over with the abilities it provides.
- Can be managed by as few or as many as needed so per employee cost is great.
- Reporting is great for almost any topic needed all the way to How many took the ACT in spring.
Director Of Information Technology
Donelson Christian AcademyEducation Management, 51-200 employees
Hero, by Schoolmint
- Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
- We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
- I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!

Verified User
Director in Other
Education Management Company, 51-200 employees