FastSpring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FastSpring
Score 7.3 out of 10
N/A
FastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A
Pricing
FastSpring
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
FastSpring
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FastSpring
Considered Both Products
FastSpring
Chose FastSpring
We are getting the best possible support from the FastSpring team, even within a few hours. But with Stripe, and others, we had to wait for days to resolve the simple issue.
Chose FastSpring
With this new "Risk Assessment Fee," FastSpring is just the same as your average e-Commerce platform.
Chose FastSpring
FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user.
With FastSpring we have been …
Chose FastSpring
Compared to Paddle – FastSpring has much more experience in the e-commerce solution market. They already patched many things that Paddle might still go through.

And Avangate is just very user-unfriendly (In my personal opinion). Their dashboard and checkout are just outdated. …
Chose FastSpring
I have previously used PayPal - but customers complained because they thought they had to set up a PayPal account. Other customers didn't think that PayPal was as professional looking overall as FastSpring. PayPal is fine for accepting ebay auction payments, but businesses who …
Chose FastSpring
I have been using FastSpring consistently for the past nine years, and I cannot now recall what other products I considered when I selected FastSpring. I am not currently aware of any other company that would handle my type of business any better than FastSpring.
Top Pros
Top Cons
Best Alternatives
FastSpring
Small Businesses
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Score 7.6 out of 10
Medium-sized Companies
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Score 8.7 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternatives
User Ratings
FastSpring
Likelihood to Recommend
9.0
(6 ratings)
User Testimonials
FastSpring
Likelihood to Recommend
FastSpring
FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
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Pros
FastSpring
  • FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
  • FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
  • FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
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Cons
FastSpring
  • They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
  • Interface seems old, maybe they can work on it
  • Sometimes, we saw duplicate payments on recurring payments
  • WordPress Integration
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Alternatives Considered
FastSpring
FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
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Return on Investment
FastSpring
  • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
  • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
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ScreenShots