Feefo vs. SmileBack
Feefo vs. SmileBack
Product | Rating | Most Used By | Product Summary | Starting Price |
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Feefo | N/A | From customer reviews, Feefo aims to provide companies with meaningful feedback that boosts sales, builds trust and improves the customer experience, and help them create better feedback campaigns and respond in real-time, with simple options for managing sales data and personalizing customer communications. | N/A | |
SmileBack | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
Feefo | SmileBack | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Feefo | SmileBack | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Feefo | SmileBack | |
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Small Businesses | Growave Score 9.4 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
Enterprises | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Feefo | SmileBack | |
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Likelihood to Recommend | - (0 ratings) | 6.0 (20 ratings) |
Usability | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.3 (7 ratings) |
Feefo | SmileBack | |
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Likelihood to Recommend | Feefo No answers on this topic | ConnectWise |
Pros | Feefo No answers on this topic | ConnectWise |
Cons | Feefo No answers on this topic | ConnectWise |
Usability | Feefo No answers on this topic | ConnectWise |
Support Rating | Feefo No answers on this topic | ConnectWise |
Alternatives Considered | Feefo No answers on this topic | ConnectWise |
Return on Investment | Feefo No answers on this topic | ConnectWise |
ScreenShots | SmileBack Screenshots |