Financial Edge NXT is a cloud accounting solution tailored for nonprofits that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. It offers real-time reporting, with one-click drill-down functionality and export capability.
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Certinia ERP Cloud
Score 7.8 out of 10
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Certinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.
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Pricing
Blackbaud Financial Edge NXT
Certinia ERP Cloud
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Blackbaud Financial Edge NXT
Certinia ERP Cloud
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Blackbaud is currently offering the first six months of Financial Edge NXT free for new customers. Limited conditions apply.
Blackbaud Financial Edge NXT is great for an independent/private school. It integrates well with enrollment and student information systems sold by Blackbaud. For example, you could send data from the student information system straight into the Blackbaud Financial Edge NXT. The caveat of course is that you would need to be using other Blackbaud products to leverage this integration. However, all Blackbaud products utilize open APIs so with a little programming, one can share data across many systems.
For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
Uploading and inputting information is easy due to a clear format and outline.
Researching and finding past information is quick and easy to navigate due to searching and filtering options as well as the ability to name the files for quick searches.
Pulling project titles and accounts - you can have a large amount of projects and accounts and are able to know them through the system without having to memorize each individual title.
Being able to export a general ledger for an account to excel while still being formatted correctly.
Having the ability to filter in what transactions are pulled in the general ledger. You are able to easily look at all the activity or only activity in a certain time frame or other specific filters.
There is always access to help from Blackbaud services for any sort of difficulty.
Learning and the ability to attend Blackbaud classes are readily and easily available so you can increase your knowledge and ability to serve well in your organizations' role.
Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
BB seems to forcing changes on customers at a faster rate. This company needs stability because it is understaffed in accounting. There isn't time to drop everything and work up workarounds or even try to judge effects. There also isn't the time to find a replacement suite unless things get really bad.
The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
I don't have much to compare it to but if I speak of just the reporting options; sometimes there are so many options I spend more time finding the "perfect" report when a basic report with minimal columns is needed. But I know I can always add to the report if asked.
Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
No one is perfect, but this support team is as close as it gets. They respond promptly and if the person I'm talking to doesn't have the answer they find someone that does. They also provide documentation and/or resources to support their responses to my questions. The online chat is awesome and usually all I need
The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
The implementation can be easy depending on how familiar you are with Blackbaud products. It is cloud based so there is not a need for IT involvement but you do need to know your business requirement.
The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
Blackbaud Financial Edge NXT is far superior to CYMA. We used CYMA for over 20 years. It was tough to transition because Blackbaud Financial Edge NXT follows GAAP, while CYMA did not the way we had it set up. Blackbaud Financial Edge NXT has more robust fund tracking and allows us to create custom reports.
FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
The reporting features that include unposted entries and can be run on-demand to see a year to date budget comparison, have certainly made it easier to stay on task and within budget.
We have been able to integrate some of the fundraising features into Blackbaud Financial Edge NXT; consolidating to one system for tracking all key financial parameters, has been invaluable.
The budget partner (Zai?) is absolutely terrible and a huge waste of time and money; it does not integrate as advertised and is constantly "broken/down" on our end. It is not as advertised and honestly shouldn't be promoted by Blackbaud - it's that terrible.
