Five9 vs. Simplify360
Five9 vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Five9 | Simplify360 | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Simplify360 | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Simplify360 | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Zoho SalesIQ Score 8.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Simplify360 | |
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Likelihood to Recommend | 8.4 (36 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (6 ratings) |
Support Rating | 8.0 (8 ratings) | 9.1 (1 ratings) |
Five9 | Simplify360 | |
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Likelihood to Recommend | Five9 | Simplify360 |
Pros | Five9 | Simplify360 |
Cons | Five9 | Simplify360 |
Likelihood to Renew | Five9 No answers on this topic | Simplify360 |
Support Rating | Five9 | Simplify360 No answers on this topic |
Alternatives Considered | Five9 | Simplify360 |
Return on Investment | Five9 | Simplify360 |
ScreenShots | Five9 Screenshots |