Flipkart Seller Hub vs. Shopify Plus

It's well suited for a business that targets end customers, e-commerce business vendors, enterprises and architecture & planning industries. Scenarios, where it is less appropriate, is for small business owners who generally do not accept bulk orders or vendors where the product once returned, the logistic cost affects the marginal cost.

Incentivized

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.

Incentivized

• Quick customer care responses.
• Well organized website interface.
• Well structured website data and receipts.
• Timely payment.
• Very transparent and genuine.
• Quick pickup.
• Good packaging facility.
• Good promotional offers.
• Many opportunities for improving sales.

Incentivized

• Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
• Great new features consistently being added, ahead of the curve on almost everything
• Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
• Most Merchant Success Managers are good and genuinely want to be helpful
• A fantastic user interface, very logical and easy to use
• Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.

Incentivized

• The commission on the products sold are bit high.
• Many times the they do not abide by the promised delivery date.
• Website design may contain bugs which results in glitch in the front page.

Incentivized

• The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
• Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
• The 24/7 support doesn't seem as dedicated as they once were.

Incentivized

Always are quick to answer our questions and help us find a solution

Incentivized

Flipkart seller hub charges only after the product is sold. So this is a better preferred portal for sales and branding.

Incentivized

Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.

Incentivized

• Reduced cost of the product
• Risk mitigation is addresses to a certain level
• Increases efficiency

Incentivized

• Shopify Plus has been a very cost effective solution for us.
• As our business grows, it's easy to train new hires on how to use Shopify Plus.
• What we've lost in the missing features of Shopify we've made up for in the other areas.

Incentivized